Sales Consultant (0.8FTE)

JB Hi-Fi; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Staff discounts

Private health insurance offers

Novated leasing

Hotel discounts

Energy provider deals

12 weeks paid parental leave

Training and development programs

Staff invitations to supplier events

Job summary

JB Hi-Fi Group, joining e&s Trading in Essendon, is expanding its sales team with a permanent part-time role. This 4-day-a-week position (0.8FTE) runs Friday through Monday with penalties applied for irregular hours. You will deliver first-class service by pairing product knowledge with tailored kitchen, bathroom and laundry solutions.

Join a fast-paced, diverse team and build relationships while advancing your career through comprehensive training and development within the JB Hi-Fi Group.

Qualifications

• Genuine ability to connect with people and guide their purchase journey.
• Natural talent to identify opportunities and drive sales outcomes.
• Experience in a customer-focused role across retail or similar fields.
• Strong self-management, prioritisation and multi-tasking in fast-paced settings.

Responsibilities

• Consult with customers to understand needs and recommend kitchen, bathroom and laundry solutions.
• Manage the customer journey from quotation to sale, coordinating delivery and installation.
• Build lasting customer relationships and promote repeat business.
• Stay up to date with product knowledge through training and support.
• Contribute to a positive, high-performing team environment.

Skills

People skills

Sales driven

Customer service

Self-management

Teamwork

Communication skills

Tech savvy

Tools

POS systems

Job description

For over 60 years, we’ve been helping customers create better living experiences through quality kitchen, bathroom, and laundry solutions. Customers choose e&s for the expert advice and outstanding service from our team across our expanded statewide locations. We are a proud, honest, and respectful employer, and we are people first.

We are now excited to be part of the JB Hi-Fi Group, which gives us the added strength and support of one of Australia’s leading retail groups. If you love retail as much as we do, we’re excited to hear from you.

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued
• Competitive remuneration and commission structure to recognise our team for their effort
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic staff discounts and benefits across the JB Hi-Fi Group, including private health insurance offers, novated leasing, hotel discounts and energy provider deals.
• We offer 12 weeks of paid parental leave for all eligible team members.
• Invitations to supplier events and galas.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.

Job Description

Join the team in our show-stopping Essendon showroom and bring our customers’ dream kitchens, bathrooms and laundries to life. As a key member of our sales team, you’ll deliver first-class service by pairing deep product knowledge with tailored solutions for every customer who walks through our doors.

This is a permanent part time role working 4 days per week (0.8FTE). Your working days will be Friday through to Monday each week (penalty rates apply). Please only submit an application if regular work suits your circumstances. Thank you.

This role involves:

• Consulting with customers to understand their needs, then recommending the perfect kitchen, bathroom and laundry solutions.
• Managingthe customer journey end-to-end — from quotation through to sale, coordinating delivery and installation, and following up to ensure satisfaction.
• Building and maintaining exceptional customer relationships — at e&s, we create customers for life.
• Staying up to date with product and systems knowledge through our comprehensive training and support.
• Contributingto a positive, high-performing team environment (and have some fun along the way!).

Qualifications

• Someone who genuinely connects with people and can guide them through their purchase journey.
• A natural ability to identify opportunities and confidently drive sales outcomes.
• Experience in a customer-focused role — retail, real estate, automotive, travel and similar backgrounds have all thrived here.
• Strong self-management skills — able to prioritise, multi-task and adapt in a fast-paced environment.
• A team-oriented mindset with great communication skills, both written and verbal.
• Proficient computer skills and confidence in learning new systems.

Additional Information

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.

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