Sales Consultant

Fresh By Design; Moss Vale; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Superannuation

Overtime

Job summary

Fresh By Design in Moss Vale, NSW is seeking a motivated Sales Consultant to join our team. No industry experience required as we provide full technical training. You will handle sales inquiries, recommend equipment, and assist in designing aquaculture systems while collaborating with global suppliers.

Role includes site visits, travel interstate and internationally, and ongoing marketing support. Full-time, on-site with competitive base salary and commission, plus superannuation and overtime.

Qualifications

• Sales or customer service experience.
• Bachelor's degree in Marine Biology, Aquaculture, Applied Science, or similar.
• Hands-on experience in aquaculture or aquarium operations.
• Familiarity with RAS/LSS systems, aeration, filtration, feeding, UV, oxygen/ozone systems, and pumps.
• Strong understanding of water quality monitoring and equipment.
• Excellent communication, phone, and organisational skills.
• Troubleshooting ability - on-site and remotely.

Responsibilities

• Respond to sales enquiries and process orders.
• Provide technical equipment recommendations to clients.
• Assist in designing and building aquaculture/aquarium systems.
• Liaise with global suppliers and stay up to date with new technologies.
• Conduct site visits and sales trips (interstate and international).
• Support marketing and sales initiatives.
• Conduct ongoing improvements to our e-commerce website.
• Full-time, permanent position based in our Moss Vale head office.
• Travel for site visits, meetings, and industry conferences.
• Clear growth opportunities based on performance.
• Full working rights in Australia.
• Able to work full-time from our Moss Vale NSW head office.

Skills

Sales

Customer service

Technical aptitude

Product knowledge

On-site sales

Communication

Troubleshooting

Education

Bachelor's degree

Job description

Fresh By Design is a leading Aquaculture, Aquarium and Zoo specialist, providing cutting-edge equipment, system design, and installation services. With operations in both Australia and New Zealand, we support the aquaculture, aquarium, and zoo industries through world-class products and tailored solutions.

The Role

We’re looking for a motivated Sales Consultant to join our team in Moss Vale, NSW. This role suits someone with a sales background, or a practical, common-sense person, who is keen to learn about aquaculture and aquarium systems and work with the latest technologies from global suppliers.

You’ll be part of a dynamic team working across product sales, customer support, system design, and site-based work. No industry experience is needed – we provide full technical training. A background in aquaculture or aquarium operations is a bonus, but not essential.

Position responsibilities

• Respond to sales enquiries and process orders
• Provide technical equipment recommendations to clients
• Assist in designing and building aquaculture/aquarium systems
• Liaise with global suppliers and stay up to date with new technologies
• Conduct site visits and sales trips (interstate and international)
• Support marketing and sales initiatives
• Conduct ongoing improvements to our e-commerce website
• Full-time, permanent position based in our Moss Vale head office
• $80,000 – $100,000 per year (base salary + commission), plus superannuation and overtime
• Ongoing technical training provided
• Travel for site visits, meetings, and industry conferences
• Clear growth opportunities based on performance
• Full working rights in Australia
• Able to work full-time from our Moss Vale NSW head office

Preferred Qualifications and Experience

Don’t tick these boxes? That’s fine – if you have sales experience or a practical, hands-on background, we’ll teach you the technical side.

• Sales or customer service experience
• Bachelor’s degree in Marine Biology, Aquaculture, Applied Science, or similar
• Hands‑on experience in aquaculture or aquarium operations
• Familiarity with RAS/LSS systems, aeration, filtration, feeding, UV, oxygen/ozone systems, and pumps
• Strong understanding of water quality monitoring and equipment
• Excellent communication, phone, and organisational skills
• Troubleshooting ability - on-site and remotely

Beneficial Skills

• Website or marketing experience
• Tech‑savvy with strong digital skills
• Attention to detail and strong memory
• Strong interpersonal skills - able to build lasting client relationships
• Initiative, reliability, and a pragmatic, team‑focused mindset
• General knowledge of CAD drawing or 3D modelling