Sales - Business Development Lead - Digital, ANZ (12 months contract)

Apple; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Apple in Australia’s ANZ region seeks a Business Development Lead for Digital to drive digital strategy and e-commerce growth across Australia and New Zealand, identifying and scaling opportunities to maximise Apple's digital business with Partners.

You will build compelling business cases, present to senior stakeholders, and lead cross-functional collaboration with WW Digital Channel, Marcom and Finance to ensure best-in-class execution of digital and e-commerce initiatives.

Qualifications

• Demonstrated experience in digital commerce, online trading and digital CX or a similar role.
• Experience evaluating and capitalising on high-impact business opportunities to drive growth.
• Proven ability to leverage data and analytics to develop strategic insights and drive decisions.
• Attention to detail with a strong focus on customer experience.

Responsibilities

• Understand ANZ retail, carrier, eCommerce landscape and partner needs.
• Own ANZ digital growth strategy and translate priorities into an actionable plan.
• Develop and deploy online quality rebate (OQR) and other digital programs to improve partner CX and conversion.
• Collaborate with Channel Sales to develop new digital capabilities and capture growth opportunities.
• Use sales data and analytics to identify scalable opportunities and drive funnel performance.
• Monitor market trends and translate insights into strategies that grow partner sales.
• Align with Account Managers, Marketing and WW Digital Channel to execute regional playbooks.

Skills

Digital commerce

Online trading

Digital CX

Data analytics

Cross-functional collaboration

Presentation skills

Education

BA/BS or equivalent

Job description

Summary

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Apple’s Sales organisation generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.

Description

As the Business Development Lead for Digital, you will drive digital strategy and e-commerce growth across Australia and New Zealand, identifying and scaling opportunities to maximise Apple's digital business with Partners. You will identify opportunities, build compelling business cases, and prepare persuasive presentations to secure internal alignment and inspire external partners. Through detailed analysis and strategic insight, you will uncover sales opportunities across digital channels and lead the implementation of initiatives that deliver high performance and profitable growth for Apple and its Partners. You will build strong partner relationships and develop partner capabilities, collaborating closely with the WW Digital Channel team, Marcom, and Finance to ensure best-in-class execution across all digital and e-commerce initiatives.

Responsibilities

• Have a deep understanding of the ANZ retail and carrier channel, eCommerce landscape, partners and the needs of our end customers.
• Own the development of ANZ’s digital growth strategy — translating business priorities into an implementation plan that drives meaningful results.
• Develop and deploy online quality rebate (OQR) and other digital programs to develop partner digital CX capabilities at all levels from tactical and strategic that improves conversion.
• Collaborate with Channel Sales teams to develop new digital capabilities and capture growth opportunities through the development of our partners’ digital channels.
• Leverage sales data and digital analytics to identify scalable opportunities, create solutions and implement approaches to drive the business across each element of the sales funnel.
• Monitor market trends and emerging technologies, translating insights into actionable strategies that drive sales growth with partners
• Understand the digital capabilities of partners to identify areas for improvement, ensuring close collaboration with Account Managers and Marketing. Maintain repository of partner capability scorecards and update as needed.
• Work closely with WW Digital Channel team and other cross-functional teams (Operations, Marketing, Finance) to execute digital playbooks for the region.

Minimum Qualifications

• BA/BS preferred, or equivalent
• Minimum 5 years of relevant experience

Preferred Qualifications

• Demonstrated experience in digital commerce, online trading and digital CX or a similar role, preferably in an eCommerce or technology-focused environment.
• Demonstrated expertise in evaluating and capitalising on high-impact business opportunities to drive organisational growth.
• Proven ability to leverage data and analytics to develop strategic insights and drive business decisions
• High attention to detail and obsesses over customer experience.
• Ability to collaborate cross-functionally and globally to use knowledge to gain competitive advantage.
• Demonstrated ability to positively influence people across all functional areas of an organisation.
• Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment.
• Outstanding ability to problem solve, develop creative solutions, and demonstrate resourcefulness, while maintaining extreme attention to detail.
• Extremely comfortable dealing with ambiguity, with a constant drive to focus and simplify in all facets of training initiatives.
• Outstanding presentation skills, written and verbal communication, engagement and interpersonal skills.

Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug-free workplace.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Role Number: 200680330-3957