Sales Associate – Watch Specialist | Tudor

Valiram; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Valiram in Melbourne houses Tudor at Chadstone, offering a full-time Sales Associate role. You will welcome clients, guide them through the Tudor collection and build lasting relationships with a personalised boutique experience.

We seek professionals with luxury retail experience, strong communication, and a passion for watches. You will work toward boutique sales goals, maintain presentation, support stock and collaborate with the team to deliver outstanding service.

Qualifications

• Experience in luxury retail, premium fashion, watches, jewellery or another service-focused environment.
• Strong communication skills and a genuine interest in building client relationships.
• Confidence discussing products and making considered recommendations.
• Attention to detail and a polished, professional presentation.
• Collaborative approach and motivation to achieve sales goals.
• Willingness to learn about Tudor and the world of luxury watchmaking.

Responsibilities

• Welcome clients, understand their needs and guide them through the Tudor collection.
• Build lasting client relationships through attentive service and follow-up.
• Work towards individual and boutique sales goals.
• Develop knowledge of Tudor timepieces, craftsmanship and brand heritage.
• Maintain the boutique’s presentation and visual merchandising standards.
• Support stock management, transactions and daily boutique operations.
• Work closely with the team to create a welcoming and professional environment.

Skills

Luxury retail experience

Client relationship building

Sales goals achievement

Excellent communication

Job description

Location: Chadstone, Melbourne

Employment type: Full-time

Established in Kuala Lumpur in 1935, Valiram has grown into a leading luxury retail group with a presence across Australia and Asia. The Group operates more than 500 stores and represents over 200 brands across fashion, timepieces, jewellery, beauty and lifestyle.

At Valiram, we create memorable experiences through exceptional service. We are looking for a Full-Time Sales Associate to join our Tudor boutique at Chadstone.

About Tudor

Tudor is a Swiss watchmaking brand known for its craftsmanship, innovation and bold design. This is an opportunity to develop your expertise in luxury timepieces while helping clients find a watch that is right for them.

About the Role

As a Sales Associate, you will represent Tudor and deliver a thoughtful, personalised boutique experience. You will:

• Welcome clients, understand their needs and guide them through the Tudor collection
• Build lasting client relationships through attentive service and follow-up
• Work towards individual and boutique sales goals
• Develop your knowledge of Tudor timepieces, craftsmanship and brand heritage
• Maintain the boutique’s presentation and visual merchandising standards
• Support stock management, transactions and daily boutique operations
• Work closely with your team to create a welcoming and professional environment

About You

You enjoy connecting with people and take pride in delivering excellent service. You will bring:

• Experience in luxury retail, premium fashion, watches, jewellery or another service-focused environment
• Strong communication skills and a genuine interest in building client relationships
• Confidence discussing products and making considered recommendations
• Attention to detail and a polished, professional presentation
• A collaborative approach and motivation to achieve sales goals
• A willingness to learn about Tudor and the world of luxury watchmaking

What We Offer

• A competitive salary package
• Training in Tudor products, luxury service and clientelling
• The opportunity to work with a globally recognised watch brand
• Career development opportunities across Valiram’s portfolio of international brands

Valiram is an equal opportunity employer committed to an inclusive workplace. We welcome applications from people of all backgrounds, experiences and identities.

This is a full-time position. Applicants must have the legal right to work in Australia.