Sales Associate - Green Hills

R.M. Williams; Newcastle-Maitland; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

40% employee discount

Monthly Bonus scheme

Paid parental leave

Paid volunteer leave

Exclusive private health partnership

Boot fitting training

Long term career opportunities

Job summary

R.M.Williams in Green Hills is seeking a Sales Associate to enhance customer experiences and drive store performance. You will welcome customers, share product knowledge across fashion, footwear and accessories, and contribute to meeting sales targets in a team environment.

You will assist with daily store tasks, maintain visual standards and provide after-sales care, while developing strong relationships with customers and colleagues to support the store’s success.

Qualifications

• At least 1 year experience within a fashion or footwear retailer
• Proven ability to meet and contribute to sales targets
• Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories
• Excellent communication skills when interacting with customers, managers and coworkers

Responsibilities

• Providing customer care by welcoming and equipping them with product knowledge, expert advice and a memorable store experience
• Actively selling products and developing relationships with new and existing customers
• Providing follow up and after sales care to customers
• Assisting the Store Management with daily tasks
• Working towards achieving sales targets and KPIs
• Ensure the store is kept presentable and in-line with Visual Merchandising standards to maximise sales potential

Skills

Customer service

Sales targets

Product knowledge

Communication

Teamwork

Job description

Sales Associate - Green Hills

We are currently seeking retail professionals who want to combine their passion for customer service with working for an iconic Australian retailer in our Green Hills store. The role will see you working as part of a team supporting Store Management to create a profitable business.

The ideal candidates will have experience working for a footwear or premium fashion retailer and will be responsible for the following:

• Providing customer care by welcoming and equipping them with product knowledge, expert advice and a memorable store experience
• Actively selling products and developing relationships with new and existing customers
• Providing follow up and after sales care to customers
• Assisting the Store Management with daily tasks
• Working towards achieving sales targets and KPIs
• Ensure the store is kept presentable and in-line with Visual Merchandising standards to maximise sales potential

What we offer:

• Generous product allowance and employee discount

• Generous product allowance - you'll be fitted from head to toe in R.M. Williams!
• 40% employee discount
• Monthly Bonus scheme
• Paid parental leave
• Paid volunteer leave
• Exclusive private health partnership
• Signature Service and specialised boot fitting training provided
• Long term career opportunities

Skills and Experience:

• At least 1 year experience within a fashion or footwear retailer
• Proven ability to meet and contribute to sales targets
• Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories
• Excellent communication skills when interacting with customers, managers and coworkers

About R.M.Williams

Since 1932, R.M.Williams has answered a call for hardwearing, timeless products that can hold up against the harsh conditions of the Australian outback - and look good whilst doing it. Our bestselling leather boots and belts are still crafted by hand in Adelaide, South Australia, alongside an ever-growing range of apparel, accessories and lifestyle products. At the heart of everything we do is a simple promise of loyalty and endurance; a commitment that our products will accompany their wearer on all of life’s great journeys. Our growing network of R.M.Williams stores now includes over 60 retail locations in Australia, New Zealand and the UK, with team members around the world celebrating long and prosperous tenures at the business. Reginald Murray ‘RM’ Williams always said, ‘it’s the people who make a company’ and we still stand by that statement today; a culture of growth, development and team spirit is central to our success.

R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics.