Sales Associate (Casual)

JP04 Richemont Japan LLC; Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

Panerai in Melbourne is seeking a seasoned Channel Sales Manager to lead direct, online, and retail channels. You will develop and implement channel strategies aligned with Panerai's luxury watch objectives, identify new opportunities, and set measurable sales targets.

You will manage channel partnerships, negotiate contracts, provide training, and ensure partners are equipped to sell effectively. Experience with CRM systems and a background in senior sales roles are essential.

Qualifications

• Develop and implement channel sales strategies aligned with business objectives.
• Identify new business opportunities and set sales targets.
• Experience managing channel partner relationships and negotiating contracts.
• Provide training and support to ensure partners can sell effectively.
• Master's Degree or equivalent level of education and experience supervising junior colleagues.

Responsibilities

• Develop and implement relationship management plans for complex potential accounts.
• Set objectives for sales calls; tailor presentations to decision-makers.
• Represent the organization at industry events for market intelligence.
• Configure product-and-services solutions and negotiate agreements within terms.
• Manage pricing and terms projects with external partners.
• Oversee CRM implementation and maintenance in the area.
• Ensure compliance with diversity and inclusion guidelines.

Skills

Relationship management

Negotiation

Training and support

Sales strategy development

Education

Master's Degree or equivalent

Tools

CRM systems

Job description

Founded in Florence in 1860, Panerai forged its reputation by developing precision instruments and professional watches for the Royal Italian Navy, renowned for their reliability and functional design. Rooted in performance, purpose, and precision, the Maison embraces its heritage while pushing the boundaries of innovation, combining Italian design with Swiss expertise. Today, Panerai continues to create tool watches that serve as trusted companions for every adventure, even in the most demanding environments.

YOUR MISSION:

Manage a sales channel, such as direct sales, online sales, or retail sales. Develop and implement channel sales strategies that align with the overall business objectives. Identify new business opportunities, set sales targets, and monitor performance metrics to ensure that the channel is meeting or exceeding sales goals. Manage relationships with channel partners, negotiate contracts, and provide training and support to ensure that the partners are equipped to sell the organization's products or services effectively.

HOW WILL YOU MAKE AN IMPACT?

• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization, enabling effective two-way flow of information and resolution of issues.
• Set clear objectives for each sales call; develop and deliver presentations tailored to the known interests, needs, issues, and concerns of decision-makers and influencers within the customer organization; gather and analyze relevant information; and secure agreement to a statement of customer requirements.
• Cultivate a personal network within the business sector and represent the organization at industry events to obtain market intelligence and enhance the visibility and reputation of the organization, its products, and services.
• Configure complex product-and-services solutions and associated contractual terms that meet the customer's mid- to long-term needs, incorporating input from relevant internal specialists. Present solutions to customer representatives and negotiate agreements within predefined commercial parameters, or review and authorize sales proposals from team members that deviate from standard terms, escalating issues to senior management as necessary.
• Manage and deliver pricing and terms projects, negotiating with external strategic partners on pricing and terms.
• Control specific segments of the organization's business performance metrics, ensuring strategic alignment with financial goals and objectives.
• Manage a portfolio of contracts and negotiate service-level agreements, planning, coordinating, and supervising activities related to major contracts.
• Oversee the implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for system improvement to enhance customer relationship management.
• Implement and control compliance management for specific segments of the organization's external partners.
• Develop product education courses to meet identified needs, improving performance and meeting business requirements.
• Act as a subject matter expert in technology, policy, regulation, or operational management for the team, maintaining external accreditations and an in-depth understanding of current and emerging external regulations and industry best practices through continuing professional development, attending conferences, and reading specialist media.
• Ensure all activities and responsibilities are conducted in accordance with the company's diversity and inclusion guidelines.
• Required qualifications include a Master's Degree or equivalent level of education, extensive experience enabling the job holder to handle the majority of situations and advise others, and experience in general supervision of more junior colleagues.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Master's Degree or Equivalent Level
• Experience enables job holder to deal with the majority of situations and to advise others.