Sales Associate

Akubra Hats; South Kempsey; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Casual shifts

Product training

Brand immersion

Competitive hourly rate

Growth opportunities

Job summary

Akubra Hats in South Kempsey is seeking enthusiastic, customer-focused Sales Associates to join our retail team. You will deliver an authentic, personalised experience to every customer and build deep knowledge of the Akubra range.

You will support day-to-day store operations, handle enquiries with confidence, and be part of a high-performing team culture. Flexibility to work weekends on a rotating casual roster is required, with ongoing product training and great hourly rates.

Qualifications

• Proactive, solutions-focused with keen attention to detail.
• Strong communication and ability to connect with people.
• Deep knowledge of Akubra product range and brand history.
• Self-motivated, solutions-focused approach.
• Flexibility to work across a rotating casual roster, including weekends.

Responsibilities

• Deliver an authentic, personalised experience for every customer who walks through the door.
• Build deep product knowledge across the Akubra range and bring that story to life in conversation.
• Support day-to-day store operations and contribute to a high-performing team culture.
• Handle customer enquiries and resolve issues with confidence and professionalism.

Skills

Proactive

Solutions-focused

Attention to detail

Communication skills

People skills

Retail experience

Job description

Akubra is an iconic Australian hat manufacturer with a heritage spanning nearly 150 years. Built on quality craftsmanship and a spirit of adventure, our hats are synonymous with Australian culture and identity. We're looking for enthusiastic, customer-focused Sales Associates to join our South Kempsey retail team, right where our iconic Akubra hats are proudly made.

What you'll do

• Deliver an authentic, personalised experience for every customer who walks through the door.
• Build deep product knowledge across the Akubra range and bring that story to life in conversation.
• Support day-to-day store operations and contribute to a high-performing team culture.
• Handle customer enquiries and resolve issues with confidence and professionalism.

What you'll bring

• A proactive, solutions-focused approach with a keen eye for detail.
• Strong communication skills and a natural ability to connect with people.
• The ability to acquire retain in-depth knowledge of the Akubra product range and brand history.
• A self-motivated, solutions-focused approach.
• Flexibility to work across a rotating casual roster, including weekends.

What's on offer

• Represent one of Australia's most recognised and loved heritage brands.
• Working at our South Kempsey store, located at the home of Akubra manufacturing!
• Ongoing product training and brand immersion.
• A supportive team culture with genuine growth opportunities and a competitive hourly rate.
• Opportunity to be trained on the history and craftsmanship of an iconic Australian brand.
• Casual positions will be on rotating shifts (including weekends).

Akubra is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be Australian residents with full working rights.