Byron Bay Hat Specialist — Retail Associate (Discounts)

Akubra Hats; Byron Bay; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Staff discounts

Byron Bay location

Product training

Supportive team

Competitive hourly rate

Job summary

Akubra Hats in Byron Bay is seeking a casual retail team member to deliver personalised customer service and help customers find the perfect hat. You will maintain the store presentation and support daily operations, including sales and stock replenishment, while working closely with the team to meet sales targets.

Join a friendly, supportive team at a brand with a rich Australian heritage. Knowledge of Akubra history and craftsmanship is a plus, and weekend availability is expected.

Qualifications

• Experience in customer service or retail environments.
• Strong communication and interpersonal skills.
• Willingness to learn about Akubra history and craftsmanship.
• Ability to work a rotating casual roster, including weekends.

Responsibilities

• Deliver genuine, personalised customer service to every visitor.
• Assist customers in finding the ideal Akubra style and fit.
• Maintain an attractive store presentation reflecting brand standards.
• Support daily operations, including sales and stock replenishment.
• Collaborate with the team to meet sales targets and create a positive environment.
• Handle enquiries and concerns professionally with a solutions-focused approach.

Skills

Customer service

Retail experience

Communication

Teamwork

Flexibility

Job description

Akubra Hats in Byron Bay is seeking a casual retail team member to deliver personalised customer service and help customers find the perfect hat. You will maintain the store presentation and support daily operations, including sales and stock replenishment, while working closely with the team to meet sales targets.

Join a friendly, supportive team at a brand with a rich Australian heritage. Knowledge of Akubra history and craftsmanship is a plus, and weekend availability is expected.