Sales Associate - Melbourne CBD

Akubra Hats Pty Ltd; City of Melbourne; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Brand immersion

Training and development

Growth opportunities

Weekend shifts

Job summary

Akubra is opening a new store in Melbourne CBD and is seeking Sales Associates who take pride in genuine customer connection and want to represent a brand woven into Australian identity. Casual and part-time positions are available.

You will deliver an authentic, personalised experience, build knowledge of the Akubra range, support store operations, and handle customer enquiries with professionalism. Weekend availability and rotating shifts are required for casual roles.

Qualifications

• Proactive, solutions-focused approach with attention to detail.
• Strong communication and ability to connect with people.
• Willingness to work weekends and across casual roster.

Responsibilities

• Deliver an authentic, personalised experience for every customer who walks through the door.
• Build deep product knowledge across the Akubra range and bring that story to life in conversation.
• Support day-to-day store operations and contribute to a high-performing team culture.
• Handle customer enquiries and resolve issues with confidence and professionalism.

Skills

Communication skills

Customer service

Detail-oriented

Roster flexibility

Self-motivated

Job description

Akubra is an iconic Australian hat manufacturer with a heritage spanning nearly 150 years. Built on quality craftsmanship and a spirit of adventure, our hats are synonymous with Australian culture and identity. We're opening a new store in Melbourne CBD and looking for Sales Associates who take pride in genuine customer connection and want to represent a brand woven into the fabric of Australian identity. We have casual and part-time positions available.

What you'll do

• Deliver an authentic, personalised experience for every customer who walks through the door.
• Build deep product knowledge across the Akubra range and bring that story to life in conversation.
• Support day-to-day store operations and contribute to a high-performing team culture.
• Handle customer enquiries and resolve issues with confidence and professionalism.

What you'll bring

• A proactive, solutions-focused approach with a keen eye for detail.
• Strong communication skills and a natural ability to connect with people.
• Ability to acquire and retain in-depth knowledge of the Akubra product range and brand history.
• A self-motivated, solutions-focused approach.
• Flexibility to work across a rotating casual roster, including weekends.

What's on offer

• Be part of an iconic Australian brand.
• Ongoing product training and brand immersion.
• A supportive team culture with genuine growth opportunities.
• Competitive hourly rate.
• Opportunity to be trained on the history and craftsmanship of an iconic Australian brand.
• Casual positions will be on rotating shifts (including weekends).
• Part-time position will be approximately 18-20 hours per week.

Akubra is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be Australian residents with full working rights.