Sales Assistant (Casual)

The Salvation Army; Bowral; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

EAP & health & wellness

Cultural support programs

Training and development

Purpose-driven careers

Job summary

The Salvation Army Southern Highlands Corps is a Christian Church dedicated to caring for people, creating faith pathways, and building healthy communities. We are seeking a casual Sales Assistant to support day-to-day store and warehouse operations onsite in Southern Highlands, NSW.

You will deliver exceptional customer service, assist across store areas, process donations, and help with promotions while maintaining safe, well-presented premises.

Qualifications

• Experience in a retail environment with a focus on customer service.
• Excellent verbal and written communication skills.
• Ability to prioritise tasks and multitask in a busy store setting.
• Must pass a National Police Check.
• Knowledge of Work Health & Safety obligations.
• Reasonable fitness level to perform duties.

Responsibilities

• Deliver exceptional customer service across all areas of the store.
• Process donations, replenish stock, and ensure pricing/presentation is accurate.
• Support store promotions, visual merchandising and marketing activities.
• Maintain cash handling procedures and banking in line with policy.
• Contribute to a clean, safe, and well-organised store environment.
• Follow Work Health & Safety requirements and complete other duties as directed.

Skills

Retail customer service

Strong communication skills

Time management & multitasking

Interacting with diverse people

Tools

Cash handling

Job description

The Salvation Army Southern Highlands Corps is a Christian Church in the heart of Southern Highlands. We share the love of Jesus by caring for people, creating faith pathways, building healthy communities, and working for justice. The Salvos offer hope, purpose, and fulfillment for anyone seeking connection, guidance, social support and community.

About the role

As a Sales Assistant, this is your opportunity to deliver great customer service while supporting the day-to-day operations of the store and warehouse, contributing to the mission and impact of The Salvation Army.

Reporting to the Corps Operations and Services Manager, this is a casual role based onsite in Southern Highlands, NSW.

How you will make an impact

• Deliver exceptional customer service and assist customers across all areas of the store.
• Process donations, replenish stock, and ensure merchandise is correctly priced and presented.
• Support store promotions, visual merchandising, and marketing activities.
• Maintain cash handling and banking procedures in line with policy.
• Contribute to a clean, safe, and well-organised store environment.
• Follow Work Health & Safety requirements and complete other duties as directed.

What you will bring

• Demonstrated customer service experience working in a retail environment with an ability to work collaboratively in a team setting
• Sound presentation and communication skills (both verbal and written) with an ability to interact with a variety of people, using tact, discretion and diplomacy in challenging or sensitive situations.
• Ability to prioritise tasks, manage time effectively, multitask and communicate professionally with staff, volunteers, customers and donors in a courteous and respectful manner.
• A National police record check is required and prior to commencement
• Knowledge of work health safety obligations and to practice these in the workplace
• Incumbent needs to have a reasonable level of fitness in order to carry out the duties of this position

What we offer

• Access to EAP and health & wellness initiatives
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

Compensation is in accordance with General Retail Award Level 1

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.