Sales Assistant

The Salvation Army USA Eastern Territory; Wingecarribee Shire Council; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

EAP & health & wellness

Burra Burra Network support

Training & development opportunities

Flexible working arrangements

Job summary

The Salvation Army Southern Highlands Corps in NSW is seeking a friendly Sales Assistant to deliver outstanding customer service and support the day-to-day operations of the store and warehouse onsite.

Reporting to the Corps Operations and Services Manager, this casual role covers customer interactions, donation processing, stock replenishment, and merchandising, while upholding safety and banking procedures.

Qualifications

• Customer service experience in retail and ability to work collaboratively in a team.
• Strong presentation and communication skills (verbal and written) with tact and diplomacy.
• Ability to prioritise tasks, manage time, multitask and communicate professionally.
• National police check required prior to commencement.
• Knowledge of work health and safety obligations in the workplace.

Responsibilities

• Deliver exceptional customer service across all areas of the store.
• Process donations, replenish stock, and ensure merchandise is priced and presented.
• Support store promotions, visual merchandising, and marketing activities.
• Maintain cash handling and banking procedures in line with policy.
• Contribute to a clean, safe, and well-organised store environment.
• Follow Work Health & Safety requirements and complete other duties as directed.

Skills

Customer service experience

Communication skills

Time management

Police check required

Fitness level

Job description

Number of Positions Available: 1

ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army Southern Highlands Corps is a Christian Church in the heart of Southern Highlands. We share the love of Jesus by caring for people, creating faith pathways, building healthy communities, and working for justice. The Salvos offer hope, purpose, and fulfillment for anyone seeking connection, guidance, social support and community.

About the role

As a Sales Assistant, this is your opportunity to deliver great customer service while supporting the day-to-day operations of the store and warehouse, contributing to the mission and impact of The Salvation Army. Reporting to the Corps Operations and Services Manager, this is a casual role based onsite in Southern Highlands, NSW.

• Deliver exceptional customer service and assist customers across all areas of the store.
• Process donations, replenish stock, and ensure merchandise is correctly priced and presented.
• Support store promotions, visual merchandising, and marketing activities.
• Maintain cash handling and banking procedures in line with policy.
• Contribute to a clean, safe, and well-organised store environment.
• Follow Work Health & Safety requirements and complete other duties as directed.

What you will bring

• Demonstrated customer service experience working in a retail environment with an ability to work collaboratively in a team setting
• Sound presentation and communication skills (both verbal and written) with an ability to interact with a variety of people, using tact, discretion and diplomacy in challenging or sensitive situations.
• Ability to prioritise tasks, manage time effectively, multitask and communicate professionally with staff, volunteers, customers and donors in a courteous and respectful manner.
• A National police record check is required and prior to commencement.
• Knowledge of work health safety obligations and to practice these in the workplace.
• Incumbent needs to have a reasonable level of fitness in order to carry out the duties of this position.

What we offer

• Access to EAP and health & wellness initiatives
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

Conditions

Compensation is in accordance with General Retail Award Level 1

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Mission, Vision & Values

• We share the love of Jesus by:
• Caring for people
• Creating faith pathways
• Building healthy communities
• Working for justice

Find more information here.

Check out how we’re bringing some more good in the world.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.