Sales Assistant - MT Druitt NSW

Happytel Retail Group; Sydney; On-site; AUD 41,000 - 56,000; Full time

Job summary

Happytel in Mt Druitt, NSW is seeking a casual Smartphone Specialist (equivalent to Sales Assistant) to join a dynamic team. You will provide customers with expert guidance, demonstrate device features and assist with basic repairs, while supporting store operations and POS processes.

Ideal candidates are passionate about customer service, team players with strong communication skills, and eager to learn in a fast-paced retail environment. Prior retail or sales experience is a plus.

Qualifications

• A genuine desire to excel in delivering exceptional service and achieving sales targets.
• Thrive in a team-oriented, fast-paced retail environment, working collaboratively with colleagues to achieve success.
• Strong interpersonal and communication skills to connect and engage with customers.
• Demonstrate a dedicated work ethic, ensuring consistency and commitment to your role.
• Retail or sales experience is a plus, but enthusiasm to learn is valued.

Responsibilities

• Provide our customers with a memorable shopping experience, offering expert guidance and solutions tailored to their needs.
• Show customers how to maximise their device's features, ensuring they get the most out of their technology.
• Offer basic smartphone repair services and help our customers identify their device issues and needs.
• Collaborate with the store manager to ensure the smooth day-to-day operation of the store.
• Efficiently process orders, both in person and over the phone, demonstrating strong point-of-sale (POS) skills for timely deliveries and enhanced customer satisfaction.
• Maintain an attractive and organised store layout through effective visual merchandising to enhance the shopping experience.

Skills

Passion for Excellence

Team Player

Communication Skills

Reliability

Retail or Sales Experience

Job description

Happytelis the global industry leader in mobile device accessories and repairs with over 30 years of experience and more than 50 stores across Australia and New Zealand.

As an exciting and innovative retailer, we are looking for a passionate and motivatedSmartphone Specialist/Sales Assistantthat enjoys working in a dynamic team environment.

Role:

Casual Smartphone Specialist (equivalent to sales assistant)

Wage:

$34.76 /hr (incl. casual loading - junior rates may apply)

Location

K19 Westfield Mt Druitt, Carlisle Ave & Luxford Rd, Mt. Druitt NSW 2770

Key Duties and Responsibilities

Provide our customers with a memorable shopping experience, offering expert guidance and solutions tailored to their needs.

Show customers how to maximise their device's features, ensuring they get the most out of their technology.

Offer basic smartphone repair services and help our customers identify their device issues and needs.

Collaborate with the store manager to ensure the smooth day-to-day operation of the store.

Efficiently process orders, both in person and over the phone, demonstrating strong point-of-sale (POS) skills for timely deliveries and enhanced customer satisfaction.

Maintain an attractive and organised store layout through effective visual merchandising to enhance the shopping experience.

Requirements

Passion for Excellence:A genuine desire to excel in delivering exceptional service and achieving sales targets.

Team Player: Thrive in a team-oriented, fast-paced retail environment, working collaboratively with your colleagues to achieve success.

Communication Skills: Possess strong interpersonal and communication skills to connect and engage with customers.

Reliability: Demonstrate a dedicated work ethic, ensuring consistency and commitment to your role.

Retail or Sales Experience: Previous retail or sales experience is a plus, but not mandatory – we welcome candidates with enthusiasm and willingness to learn!

What we can offer you

Enjoy special discounts on our products.

Earn extra rewards through our various campaigns based on sales and repair performance.

Opportunities to attend training for more advanced repair skills and progress into higher-level or permanent roles.

Join a close-knit team that values each member's contributions and collaborates with a shared purpose.

This is your chance to develop your career and be part of an amazing journey of transforming Australia's industry leader to become the best on the global stage. A fun and exciting challenge awaits!