Retail Assistant - Samsung Blacktown

Retailors; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Staff discounts

Branded uniforms

Career progression

Job summary

Samsung is hiring a Casual Retail Assistant at the Blacktown Store. You will deliver exceptional customer service, stay informed on Samsung products, and help customers make informed purchases.

You’ll keep the store visually engaging and assist with sales and after-sales appointments. Join Retailors as a Samsung partner and enjoy staff discounts, branded uniforms, and clear development paths within the Samsung and Nike/Mattel network.

Qualifications

• Provide exceptional customer service to shoppers.
• Assist customers with product information and recommendations.
• Maintain engaging and tidy store presentation.

Responsibilities

• Provide exceptional customer service, embodying the Ultimate Retail Experience.
• Stay updated on Samsung products and tech trends to assist purchasing decisions.
• Maintain a visually appealing and organized store environment.
• Process sales accurately and efficiently, ensuring customer satisfaction.
• Schedule and manage after-sales care/service appointments with care.

Skills

Customer service

Product knowledge

Sales

Job description

At Samsung we believe in creating superior products and services that contribute to a better global society whilst supporting people to be their best. We have an exciting opportunity for you to join our team as a Casual Retail Assistant atour Samsung Blacktown Store.
Who We Are – Join Retailors and Shape the Future of Tech Retail
At Retailors, we don’t just sell products–we create unparalleled experiences and push the boundaries of tech retail. As a leading Samsung partner in Australia, we operate an expanding global network of premium stores including Nike and Mattel, all aimed at delivering best-in-class consumer experiences across multiple regions.

Our goal is simple: to empower our team and inspire consumers through innovative retail concepts and a relentless passion for innovation and technology. From our stores to our headquarters, we cultivate a high-energy, results-driven culture where leadership, teamwork, and excellence that defines our success.

Key Responsibilities:

• Provide exceptional customer service, embodying our commitment to delivering the Ultimate Retail Experience.
• Stay updated on Samsung products and technology trends to assist customers in making informed purchasing decisions.
• Maintain a visually appealing and organised store environment.
• Process sales accurately and efficiently, ensuring customer satisfaction.
• Process after sales care Service Appointmentsaccurately and efficiently, ensuring customer satisfaction.

What's in it for you?

• Generous discount on Samsung products for yourself and family members!
• Samsung branded uniform items provided.
• Genuine career progression pathways with our partner brands of Samsung, Nike and Mattel, as well through our Retailors Global Brand.
• Fun, supportive, and energetic work environment.
• Training and development opportunities.
• Exclusive discounts with our partner brands Nike & Mattel!
• Consistent monthly commission earning opportunities, as well as boosted rewards during product launches!

Residency Note: To be eligible to apply for this role, you must be an Australian or NZ citizen or hold an appropriate visa to live and work in Australia. For more information, visit the Australian Department of Immigration.

All offers are subject to successful security & police checks.

We are an accessible workplace.