Sales Assistant

Secrets by Amaar; Maroochydore; On-site; AUD 45,000 - 60,000; Full time

Job summary

Secrets By Amaar in Sunshine Plaza, Australia, is seeking a Sales Assistant to deliver memorable customer experiences and help customers find the perfect piece. You will join a passionate team, working to achieve outstanding results while upholding stylish, sustainable jewellery standards.

You will be part of a growing Australian brand, with opportunities for development and a focus on customer service. Mandarin language skills are highly regarded, and experience in jewellery or fashion retail

Qualifications

• Previous retail sales experience, preferably in jewellery or fashion.
• Mandarin language skills are highly regarded.
• Strong communication and interpersonal skills.
• Flexible availability, including weekends and public holidays.

Responsibilities

• Deliver exceptional customer service and create meaningful connections with customers.
• Assist customers in selecting jewellery that meets their needs and celebrates their special occasions.
• Achieve individual and store sales targets through proactive selling and product knowledge.
• Build customer loyalty through follow-up and relationship-building.
• Maintain high visual merchandising and presentation standards.
• Process sales transactions accurately and efficiently.
• Support stock management, inventory control, and store operations.
• Contribute to a positive, collaborative, and high-performing team culture.

Skills

Retail sales experience

Mandarin language skills

Communication skills

Customer service orientation

Job description

Join Secrets By Amaar, Australia's leader in sustainable diamond alternatives, as a Sales Assistant at our stunning Sunshine Plaza locations.

Secrets By Amaar's mission is to disrupt the diamond industry world-wide with sustainable alternatives to mined diamonds. We design exquisite jewellery that is more sustainable, more desirable and more affordable. We provide our customers with unique experiences. Secrets by Amaar represents the next era of fine jewellery; where beauty and responsibility coexist, where brilliance meets integrity, and where legacy is not replaced, but elevated.

About your role:

As a Sales Assistant, you will play an integral role in creating memorable customer experiences and helping our customers find the perfect piece to celebrate life's special moments. You will be part of a passionate and supportive team dedicated to delivering exceptional service and achieving outstanding results.

• Deliver exceptional customer service and create meaningful connections with customers.
• Assist customers in selecting jewellery that meets their needs and celebrates their special occasions.
• Achieve individual and store sales targets through proactive selling and product knowledge.
• Build customer loyalty through follow-up and relationship-building.
• Maintain high visual merchandising and presentation standards.
• Process sales transactions accurately and efficiently.
• Support stock management, inventory control, and store operations.
• Contribute to a positive, collaborative, and high-performing team culture.

About you:

• Previous retail sales experience, preferably in jewellery, fashion, luxury retail, or a customer-focused environment.
• A genuine passion for customer service and creating memorable experiences.
• Mandarin language skills are highly regarded.
• Strong communication and interpersonal skills.
• Results-driven with a passion for achieving sales targets.
• Professional presentation and attention to detail.
• Ability to work collaboratively within a team environment.
• Flexible availability, including weekends and public holidays as required.
  

Why Join Secrets by Amaar?

• Be part of a growing Australian brand transforming the jewellery industry.
• Work with beautiful, sustainable, and innovative jewellery collections.
• Ongoing training, development, and career progression opportunities.
• Supportive leadership and a positive team culture.
• Step into fine jewellery and be a part of some of the most meaningful moments in a customer's life!