Sales and Service Coordinator - Office based Quotes & Orders / Customer liaison

Plantmark; Melbourne; On-site; AUD 60,000 - 72,000; Full time

Benefits offered by this job

Above-Award remuneration

Bonus programs

Career development opportunities

Job summary

Plantmark is seeking a Sales and Service Coordinator for an office-based role in Werribee. The position focuses on quotes, orders, and customer liaison within a fast-paced team.

Applicants should have sales and customer service experience, strong communication skills, and the ability to work with multiple stakeholders. Training and induction are provided to support success in the role.

Qualifications

• Experience in sales and customer service.
• Excellent written and verbal communication skills.
• Confident computer ability at intermediate standards.
• Strong attention to detail and time management skills.
• Adept with following processes and responsibilities.
• Enjoy working in a fast paced sales and customer service domain.
• Able to coordinate multipletasks and liaise with a varietystakeholders.
• Interest in plants or knowledge/qualifications in horticulture.

Responsibilities

• Reporting to the Sales Manager of the Quotes and Orders Team, the role involves fast paced customer and supplier liaison, creating quotes and orders to specifications along with coordinating stock dispatch and delivery with our Dispatch team.
• The position is full-time, working a five-day Monday to Friday roster.

Skills

Sales experience

Customer service

Communication skills

Computer literacy

Attention to detail

Time management

Process adherence

Multitasking

Stakeholder liaison

Horticulture interest

Job description

Sales and Service Coordinator - Office based Quotes & Orders / Customer liaison

Closing Date: 30/11/2026

Job Type: Permanent - Full Time

Location: Werribee

Job Category: Quotes and Orders

Plantmark has proudly supplied quality plants and trees to the landscape, development, government, and retail nursery industries for over 35 years.

From tube stock to super advanced trees, we offer the largest range while maintaining the highest quality standards and competitive prices. Plantmark's operations include one large-scale production nursery and six Wholesale Trade Markets with sales and distribution in Victoria and Queensland.

Looking for a change of environment? If you have great office and people skills plus a love of plants, come and join our friendly Sales Team!

Job Description

Key responsibilities

Reporting to the Sales Manager of the Quotes and Orders Team, the role involves fast paced customer and supplier liaison, creating quotes and orders to specifications along with coordinating stock dispatch and delivery with our Dispatch team.

The position is full-time, working a five-day Monday to Friday roster.

Plantmark offers a four-week induction and training program, with face-to-face learning and online courses presenting a roadmap for success in the role.

Desired Skills and Experience

Essential attributes

To be successful as a Plantmark Sales and Service Coordinator, you will have:

• Experience in sales and customer service.
• Excellent written and verbal communication skills.
• Confident computer ability at intermediate standards.
• Strong attention to detail and time management skills.
• Adept with following processes and responsibilities.
• Enjoy working in a fast paced sales and customer service domain.
• Able to coordinate multipletasks and liaise with a varietystakeholders.
• Interestin plants or knowledge/qualifications in horticulture.

Applicants must also be capable of performing occasional heavy lifting tasks and be able to coordinate plants outdoors in all weather conditions.

Why join our team?

Plantmark employees enjoy access to a range of benefits including above-Award remuneration and bonus programs, industry training, career development opportunities and a supportive, friendly work environment.

Plantmark is an equal opportunity employer that values diversity and inclusion.