Sales Administrator

Fulton Hogan; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Supportive and collaborative team envt

Broad exposure to sales, tendering and

Ongoing training and career dev

Employee benefits and wellbeing

Job summary

Fulton Hogan in Melbourne's Southern Region is seeking a Sales Administrator to support our sales, tendering and business development activities. Based in Noble Park, you will coordinate customer enquiries, maintain accurate sales records and help prepare reports.

You will work with JDE, Salesforce CRM and Benchmark, review purchase orders, update pricing, manage the Estimating inbox and support tender preparation while ensuring data integrity and timely responses to internal stakeholders and

Qualifications

• Previous experience in sales administration, customer service or business support.
• Strong Microsoft Office skills, particularly Excel, Outlook and Word.
• Experience using ERP, CRM or estimating systems.
• Strong attention to detail and data accuracy.
• Ability to build effective relationships with customers and internal stakeholders.
• Strong problem-solving skills and willingness to learn new systems and processes.
• Experience using JDE, Salesforce CRM or Benchmark will be highly regarded.
• A qualification in business administration, customer service or related discipline will be viewed favourably.

Responsibilities

• Maintaining key sales systems and records across JDE, Salesforce CRM and Benchmark
• Preparing daily and ad hoc sales reports, ensuring job numbers and pricing information are accurate
• Reviewing customer purchase orders and coordinating amendments where required
• Maintaining pricing schedules and distributing updates across the business
• Managing the Estimating inbox, including quote requests, purchase orders and customer enquiries
• Maintaining Salesforce customer, contact and opportunity records, including supporting the progression of sales opportunities
• Assisting with tender preparation, bid writing and project QA requirements
• Maintaining subcontractor and supplier information across Felix, Rapid and other portals

Skills

Sales administration

Customer service

Data accuracy

Relationship building

Problem solving

Education

Business administration qualification

Tools

JDE

Salesforce CRM

Benchmark

Felix Portal

Rapid Portal

Job description

At Fulton Hogan, we're passionate about creating, connecting and caring for communities. With over 90 years of experience and a strong presence across Australia and New Zealand, we know we're only as good as our people. That's why we're committed to providing a supportive, inclusive and safe workplace where everyone has the opportunity to thrive.

We are currently seeking a Sales Administrator to join our Southern Region Infrastructure team based in Noble Park. This role will provide administrative, customer service, systems and reporting support to our Sales, Tendering and Business Development team.

Working with internal teams and external customers across Victoria, you will help maintain accurate sales information, coordinate customer enquiries and bookings, prepare reports and support the smooth delivery of our sales administration activities.

Key Responsibilities

This role will provide day-to-day sales and business administration support, including:

• Maintaining key sales systems and records across JDE, Salesforce CRM and Benchmark
• Preparing daily and ad hoc sales reports, ensuring job numbers and pricing information are accurate
• Reviewing customer purchase orders and coordinating amendments where required
• Maintaining pricing schedules and distributing updates across the business
• Managing the Estimating inbox, including quote requests, purchase orders and customer enquiries
• Maintaining Salesforce customer, contact and opportunity records, including supporting the progression of sales opportunities
• Assisting with tender preparation, bid writing and project QA requirements
• Maintaining subcontractor and supplier information across Felix, Rapid and other portals

About You

You'll be someone who enjoys working with customers, keeping information organised and supporting a busy and diverse operational team. You take pride in maintaining accurate records, can confidently manage competing priorities and communicate professionally with internal and external stakeholders.

You will ideally have:

• Previous experience in sales administration, customer service or business support
• Strong Microsoft Office skills, particularly Excel, Outlook and Word
• Experience using ERP, CRM or estimating systems
• Strong attention to detail and data accuracy
• The ability to build effective relationships with customers and internal stakeholders
• Strong problem-solving skills and a willingness to learn new systems and processes
• Experience using JDE, Salesforce CRM or Benchmark will be highly regarded
• A qualification in business administration, customer service or a related discipline will be viewed favourably.

What's on offer?

• Supportive and collaborative team environment
• Broad exposure to sales, tendering and business development activities
• Ongoing training and career development opportunities
• Access to a range of employee benefits and wellbeing initiatives

Our people share the same set of values that keep us REAL. Respect, Energy and Effort, Attitude and Leadership encapsulate what we stand for at Fulton Hogan and encourage us to foster a diverse and inclusive culture where we listen to, care for, celebrate, and respect everyone. If our values resonate with you,