Sales Administrator

Glenvill Homes; City of Melbourne; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Brand-new Docklands office

End-of-trip facilities

Warm and supportive workplace culture

Learning & Development

Job summary

Glenvill is seeking an experienced Sales Administrator to join our Greenfields team in Melbourne. You will support the Sales Manager – Greenfields and collaborate with Sales, Operations and Construction to keep the sales function running smoothly.

We’re looking for someone proactive and organised who thrives in a busy, collaborative environment and can deliver exceptional customer service to clients and land developers. Hours are standard business hours, Monday to Friday.

Qualifications

• 1–2 years’ experience in residential construction administration.
• Experience with ClickHome in building or residential construction.
• Experience with HubSpot or similar CRM.
• Experience in a volume builder and/or land sales environment.
• Strong customer service and stakeholder relationship skills.
• Excellent attention to detail and organisational skills.
• Confident written and verbal communication.
• Strong time-management and prioritisation.
• Proficiency in Microsoft Office.

Responsibilities

• Provide day-to-day administrative support to the Greenfields sales team
• Accurate and timely data entry and maintenance of systems
• Assist with sales administration, reporting and documentation
• Provide general office and administrative support
• Answer and manage incoming phone calls professionally
• Assist clients and land developers with enquiries and requests
• Deliver a consistently high level of customer service
• Coordinate information between Sales, Operations and Construction
• Provide administrative support to managers and other departments as required
• Assist with maintaining an organised and efficient sales office

Skills

Residential construction admin

Customer service

Microsoft Office

Time management

Written and spoken communication

Tools

ClickHome

HubSpot

Microsoft Office

Job description

For more than six decades,Glenvill has been at the forefront of Australian residential design and construction, proudly earning a reputation as one of Australia’s most awarded builders.

Today, Glenvill Housing is a dynamic and multi-faceted residential business comprisingAplace by Glenvill, Glenvill Homes & Townhomes, and Bespoke.

This exciting opportunity sits within ourGreenfields business, a fast-growing division with a strong pipeline of projects and an ambitious team focused on delivering exceptional outcomes for our customers and partners.

About the Role

We are looking for an experienced and highly organisedSales Administratorto join our Greenfields team.

Reporting to and supporting our Sales Manager – Greenfields, you will play an integral role in keeping the sales function running smoothly. You will work closely with our Sales, Operations and Construction teams, as well as clients and land developers.

This is a fantastic opportunity for someone who enjoys a busy, varied environment, takes pride in their work and wants to be part of a growing business.

No two days will be the same. You can expect to be busy, challenged and part of a genuinely collaborative team.

Key Responsibilities

• Provide day-to-day administrative support to the Greenfields sales team
• Accurate and timely data entry and maintenance of systems
• Assist with sales administration, reporting and documentation
• Provide general office and administrative support
• Answer and manage incoming phone calls professionally
• Assist clients and land developers with enquiries and requests
• Deliver a consistently high level of customer service
• Coordinate information between Sales, Operations and Construction
• Provide administrative support to managers and other departments as required
• Assist with maintaining an organised and efficient sales office

Hours: Monday to Friday, 8:45am – 5:00pm

About You

We are looking for someone who is proactive, organised and enjoys working in a fast-paced team environment.

To be successful, you will ideally have:

• 1–2 years’ experience in residential construction administration, with wholesale experience highly desirable
• Previous experience withClickHome, preferably within the building or residential construction industry
• Experience working withHubSpotor similar CRM platforms
• Experience within avolume builder and/or land sales environmentis highly desirable
• Strongcustomer service capabilities, with the ability to build positive relationships with clients, land developers and internal stakeholders
• Strong attention to detail and excellent organisational skills
• Confident communication skills, both written and verbal
• Strong time-management skills and the ability to prioritise competing tasks
• Proficiency across theMicrosoft Office suite
• A positive, can-do attitude and willingness to support the broader team
• The ability to work collaboratively with a range of internal and external stakeholders

Most importantly, you will be someone who takes ownership, enjoys being part of a team and understands the importance of delivering an exceptional experience for our customers, clients and partners.

Why Glenvill?

At Glenvill, we believe great businesses are built by great people.

We offer:

• Competitive salaryfor the right candidate
• The opportunity to work from ourbrand-new Docklands office, featuring modern, purpose-built facilities
• Convenient access toend-of-trip facilities, supporting an active and flexible lifestyle
• A genuinely warm and supportive workplace culture
• A culture built aroundtreating our people, suppliers and customers with care and respect
• Hybrid working arrangements, including work-from-home flexibility
• Genuine opportunities forLearning & Developmentand career growth
• The opportunity to join a growing Greenfields business and make a meaningful contribution

If you are an experienced Sales Administrator with a background inresidential construction, ClickHome, HubSpot and customer service, and you’re looking for your next opportunity with a respected Australian builder,we would love to hear from you.