Sales Administration Coordinator

Travel and Leisure Australia Pty Ltd; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Travel + Leisure Co. is seeking a Sales Administration Coordinator to support the corporate upgrades function and assist sales staff with daily duties. Weekend and holiday availability is required as the role supports a busy guest-facing site.

You will handle data entry, reporting, and general administration, while representing the team professionally and maintaining inventory accuracy. This role emphasizes customer service and teamwork in a dynamic hospitality environment.

Qualifications

• High energy and self-motivation.
• Strong customer service values and focus.
• Excellent communication skills, both written and verbal.
• Ability to work independently as well in a team environment.
• Proficient in Microsoft Applications and knowledge of CRM systems.
• Must be available to work across weekends (operational hours of the preview centre inclusive of Saturdays and Sundays).
• Must be available to work public holidays and school holidays.

Responsibilities

• Interact with guests in a polite and friendly manner, answering queries and attending to their needs
• Complete core tasks such as but not limited to data entry, reporting and ad hoc administration duties as delegated by the Sales Administration Manager
• Display leadership values by ensuring the smooth and efficient running of the sales site
• Be the face and heart of our business through your interactions
• Ensure premium inventory levels are properly maintained and audited, and review weekly inventory reports
• Be the voice of our team through your communications with both internal and external stakeholders
• Be a key contact for the dynamic Sales Team by ensuring the accurate recording of information in relation to guest flow, booking numbers and team details
• Be focused and balance these tasks with administration duties both reoccurring and adhoc such as data entry, reporting and ad-hoc administrative duties.
• Ensure compliance with cash handling and transactions

Skills

Energy

Customer service

Communication skills

Independent work

Microsoft apps

CRM systems

Weekend availability

Public holidays

Tools

Microsoft Applications

CRM systems

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine

The Sales Administration Coordinator plays a vital part in the operation of our Corporate Upgrades function by providing support to the sales staff in daily support duties.

Please note that this roles requires the successful candidate to have full weekend availability and availability to work school holidays and public holidays.

This role will partner with the Senior sales support team to:

• Interact with guests in a polite and friendly manner, answering queries and attending to their needs
• Complete core tasks such as but not limited to data entry, reporting and ad hoc administration duties as delegated by the Sales Administration Manager
• Display leadership values by ensuring the smooth and efficient running of the sales site
• Be the face and heart of our business through your interactions
• Ensure premium inventory levels are properly maintained and audited, and review weekly inventory reports
• Be the voice of our team through your communications with both internal and external stakeholders
• Be a key contact for the dynamic Sales Team by ensuring the accurate recording of information in relation to guest flow, booking numbers and team details
• Be focused and balance these tasks with administration duties both reoccurring and adhoc such as data entry, reporting and ad-hoc administrative duties.
• Ensure compliance with cash handling and transactions

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people.

Some of our many benefits on offer include:

• Professional development funding
• Discounted hotel stays across Australia, Fiji, New Zealand
• Birthday leave
• Subsidised private health cover upon successful completion of probation

What You’ll Bring

• High level of energy and self-motivation
• Strong customer service values and focus
• Excellent communication skills, both written and verbal
• Ability to work independently as well in a team environment
• Proficient in Microsoft Applications and knowledge of CRM systems.
• Must be available to work across weekends (operational hours of the preview centre inclusive of include Saturday and Sunday)
• Must be available to work public holidays, school holidays and weekends.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.