Sales Administration

HMA Group; Mackay Regional; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

9-day fortnight roster

Long weekends every second week

Job summary

HMA Group in Mackay is seeking a motivated Sales Administrator to support the Wear Solutions team in the mining and industrial sectors. You will manage sales orders, contracts, CRM records and customer communications while collaborating with production, logistics and finance to ensure accurate order processing and timely delivery.

The role emphasizes strong organizational skills, attention to detail, and proactive problem solving within a fast-paced environment.

Qualifications

• Proven experience as a Sales Administrator in a fast-paced, sales-driven environment.
• Strong written and verbal communication skills.
• Proficient in MS Office Suite and CRM systems.
• Excellent organizational and time management abilities.

Responsibilities

• Sales Support: provide administrative support to the sales team, manage orders and contracts, and maintain customer records in the CRM.
• Order Processing: coordinate with production, logistics and finance to ensure timely order processing from inception to delivery.
• Documentation and Reporting: prepare sales reports and performance metrics; maintain price lists and promotional materials.
• Customer Relations: act as a point of contact for inquiries; resolve issues promptly and professionally.
• Sales Coordination: assist with meetings, conferences and travel arrangements.
• Process Improvement: identify improvement opportunities and implement solutions to boost efficiency.

Skills

Written & verbal communication

Organizational skills

Time management

Attention to detail

Team player

Problem-solving

Results-driven

Interpersonal skills

Tools

MS Office Suite

CRM systems

Sales software

Job description

The HMA Group is a dynamic national engineering company that specialises in the supply of wear resistant linings, material handling equipment, boiler cleaning equipment and maintenance services, instrumentation, and valving solutions. Our wide range of equipment and services are used in many industries including mining, industrial, petrochemical, oil and gas, process, power generation, water, and wastewater.

We are seeking a motivated individual, to support the HMA Wear Solutions teamin Mackay across the mining and industrial sectors. As a market leader in this field, wehave been supplying and manufacturing specialised ceramic wear resistant linings and systems in Australia for over 40 years. HMA have the largest presence in our field within Australia and continue to grow globally including South America, Africa, and Asia.

We pride ourselves on creating an exciting and inclusive work environment that values work-life balance, which is why we offer a unique 9-day fortnight roster! This roster allows our employees to enjoy long weekends every second week, providing ample time for rest, relaxation, and pursuing personal interests. We believe that a happy and well-rested team is a more productive team.

The Role, reporting to the National Sales Manager, entails duties including, but not limited to the following:

Sales Support: Provide comprehensive administrative support to the sales team, including managing sales orders, processing sales contracts, and maintaining accurate customer records in the CRM system.

Order Processing: Collaborate with various internal departments, such as production, logistics, and finance, to ensure timely and accurate order processing from inception to delivery, while maintaining strong attention to detail.

Documentation and Reporting: Prepare sales reports and performance metrics to assist in decision-making processes. Maintain accurate and up-to-date sales documentation, including price lists and promotional materials.

Customer Relations: Serve as a point of contact for customer inquiries and provide excellent customer service, ensuring prompt resolution of any issues or concerns.

Sales Coordination: Assist with the coordination of sales meetings, conferences, and events, including logistics and travel arrangements as required.

Process Improvement: Continuously evaluate and streamline sales processes, identifying areas for improvement and implementing effective solutions to enhance efficiency and productivity.

Skills and Personal Attributes to help an applicant succeed in this role:

Previous Experience: Proven experience as a Sales Administrator or in a similar administrative role, preferably in a high paced, sales-driven environment.

Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

Communication Skills: Strong written and verbal communication skills, with the ability to interact professionally with internal teams and external clients.

Attention to Detail: Keen eye for detail and a commitment to maintaining accuracy in all aspects of work.

Technical Proficiency: Proficient in MS Office Suite (Word, Excel, PowerPoint), CRM systems, and other sales-related software applications.

Problem-Solving: A proactive problem solver with the ability to identify issues and propose effective solutions.

Team Player: A collaborative mindset, with the ability to work effectively within a team and across different departments.

Results-Driven: A self-motivated individual with a strong focus on achieving targets and exceeding expectations.

Appropriate remuneration will be negotiated with the successful applicant who will also enjoy the benefits of our 9-day fortnight.

Visit our website www.hmagrp.com for further information on the HMA Group of Companies.