Safety and Quality Coordinator

Consolidated Linen Service; Hervey Bay; On-site; AUD 90,000 - 120,000; Full time

Job summary

Consolidated Linen Service in Hervey Bay is seeking a proactive Safety and Quality Coordinator to strengthen safety culture on the plant floor while supporting safety and quality initiatives across CLS.

Reporting to the Group Head of People and Safety (Airlie Beach) and collaborating with the Hervey Bay Operations Manager, you will help ensure the Safety Management Framework is compliant and actively lived.

Qualifications

• Certificate IV in Work Health & Safety (or working towards).
• Experience in manufacturing, logistics or industrial safety roles.
• Understanding of WHS legislation and risk management.
• Strong communication and administrative capabilities.

Responsibilities

• Maintain visible safety presence on the plant floor and identify hazards.
• Conduct safety inspections, investigations and corrective actions.
• Audit safety and quality systems and manage documentation across CLS sites.
• Develop training content and support group training programs.
• Assist HR admin processes and maintain accurate employee records.

Skills

Safety leadership

Risk assessment

Audits

Training content development

SharePoint

Education

Certificate IV in Work Health & Safety

Tools

SharePoint

Job description

The Opportunity

We are seeking a proactive and tech savvy Safety and Quality Coordinator to join our team in Hervey Bay.

This is a highly motivated role suited to someone who enjoys balancing time between the production floor and the office. You will play a critical role in strengthening safety culture at our Hervey Bay facility while supporting safety and quality initiatives across the broader CLS group.

Working closely with the Group Head of People and Safety (based in Airlie Beach) and reporting day-to-day to the Hervey Bay Operations Manager, you will help ensure our Safety Management Framework is not only compliant but actively lived throughout the laundry floor.

This role offers strong career development potential and exposure to group-level safety strategy for someone looking to grow into a senior safety position over time.

Key Responsibilities

Site Safety Leadership - Hervey Bay

Maintain a visible safety presence on the plant floor, proactively identifying hazards and supporting risk mitigation.

Ensure compliance with CLS policies, procedures and WHS legislative requirements.

Conduct safety inspections, incident investigations and corrective action tracking.

Support leaders with risk assessments, SOP development and safe work practices.

Promote a positive safety culture through coaching, engagement and consistent follow-through.

Group Safety Administration and Quality Support

Complete internal audits and assist with external audits across multiple CLS sites.

Support the administration of safety and quality systems, registers and documentation.

Maintain a basic working knowledge of quality management systems, supporting compliance with ISO 9001 standards.

Analyse incident and audit data to identify trends and recommend practical improvements.

Contribute to continuous improvement initiatives aligned with CLS strategic objectives.

Training and Development

Develop practical, engaging safety and operational training content for implementation across all sites.

Ensure training materials remain current with legislative and operational requirements.

Support the rollout of group training programs and learning initiatives.

Systems and Digital Enablement

Assist in building and maintaining SharePoint sites to support safety, quality and operational documentation.

Improve the structure and accessibility of safety resources to enhance usability for leaders and employees.

Support ongoing digital transformation within the safety and quality functions.

HR Administration Support

Assist the Group Head of People and Safety with HR administration processes, employee records and employment documentation.

Support the coordination of probation reviews, training records and employee communications as approved.

Maintain accurate records and handle employee information confidentially.

Reporting Structure

Direct Report: Group Head of People and Safety (Airlie Beach)

Operational Reporting: Hervey Bay Operations Manager

Success in This Role Will Be Measured By

Strong safety visibility and engagement across the Hervey Bay site

Reduction in incident frequency through proactive risk management

High-quality audit outcomes and compliance standards

Effective rollout of training content across sites

Accurate and timely safety and quality documentation

Meaningful contributions to continuous improvement initiatives

About You

You are practical, organised and confident operating within a fast-paced industrial environment. You understand that effective safety is built through presence, relationships and consistency - not just paperwork.

Certificate IV in Work Health & Safety (or working towards).

Experience in a safety-focused role within manufacturing, logistics or industrial environments.

Sound understanding of WHS legislation and risk management principles.

Strong communication skills with the ability to influence at all levels.

Excellent attention to detail and administrative capability.

Ability to build trust with people and foster a positive safety culture.

Technologically savvy, with confidence using workplace systems and the ability to quickly learn new platforms.

Highly Regarded:

Experience developing training materials.

Exposure to quality systems and audit processes.

Experience building or administering SharePoint sites.

Salary & Benefits

This role offers a salary based on experience. CLS is committed to recognising performance, with salary growth opportunities available for strong contributors as capability and impact are demonstrated.

Why Join CLS?

Influence safety across a regional organisation

Highly visible role with direct access to senior leadership

Enjoy a position that combines operational presence with strategic contribution

Join a business where your work directly protects people and improves operations