Safe & Strong Families Worker (Identified*)

Katungul ACRH&CS; Narooma; On-site; AUD 51,000 - 54,000; Full time

Benefits offered by this job

Competitive hourly pay

Superannuation

NFP Salary Packaging

Professional development

Holiday leave during Christmas/NewYear

Job summary

Katungul Aboriginal Corporation Regional Health and Community Services in Narooma, NSW, invites applications for a Safe & Strong Families Worker (Identified*). The role focuses on early help, targeted family support and program delivery within Aboriginal communities.

The position is full-time, fixed term to 30 June 2027, based in Narooma NSW. Key duties include designing group programs, ongoing case management, and building trusted relationships with families and community stakeholders.

Qualifications

• Tertiary qualification in Community Services or similar.
• Confirmation of Aboriginality.
• Proven experience in working with families in a case management, capacity building and family support role.
• Demonstrated ability to work unsupervised as well as an effective team player with a positive can-do attitude.
• Demonstrated ability to relate well to a range of people with sound listening and problem-solving skills.
• Proven emotional maturity and resilience.
• Demonstrated ability to engage families at the point of initial service contact, build relationships of trust and cooperation, and develop case management/support plans.
• Experience with assessment based tools.
• High level cultural competencies and experience working alongside Aboriginal and/or Torres Strait Islander families.
• Demonstrated high level self-management, critical analysis and organisational skills.

Responsibilities

• Design and deliver group programs to meet identified needs of client groups.
• Provide ongoing case management, advocacy and practical support responsive to each client’s identified needs and priorities.
• Problem solve, be creative, resourceful, strengths based and outcome focused.
• Liaise, network and maintain solid working relationships with a variety of individuals and community stakeholders.
• Work with children and families experiencing stressors, including Domestic Violence, Child Protection issues, Parent Drug and Alcohol Misuse, Parenting Skills, Child Behaviour Management, Learning Difficulties, Parental Mental Health and Social Isolation.

Skills

Case management

Advocacy

Client engagement

Interpersonal skills

Problem solving

Cultural competency

Self-management

Education

Tertiary qualification in Community Services

Tools

DEX data management system

Job description

Safe & Strong Families Worker (Identified*)

Safe & Strong Families Worker (Identified*)

About us

Katungul Aboriginal Corporation Regional Health and Community Services (Katungul) is a community-controlled organisation dedicated to improving the health, wellbeing and social outcomes of Aboriginal and Torres Strait Islander people in the Bega Valley Shire and Eurobodalla Shire regions of NSW. With a strong focus on holistic, culturally appropriate service delivery, we strive to empower our community and create positive, lasting change.

About the role

This is a Full Time fixed term to 30 June 2027 position based in Narooma NSW.

With a focus on early help and support, the objective of the Safe and Strong Families program is to provide targeted services at the point where they can have the most impact and deliver the best results for communities.

*This role is only open to applicants who identify as Aboriginal and/or Torres Strait Islander. Being an Australian Aboriginal and/or Torres Strait Islander person is a genuine occupational qualification required to undertake this role and is authorised in Section 14(d) of the Anti-Discrimination Act 1977 (NSW).

What you'll be doing

• Design and deliver group programs to meet identified needs of client groups.
• Provide ongoing case management, advocacy and practical support responsive to each client’s identified needs and priorities.
• Problem solve, be creative, resourceful, strengths based and outcome focused.
• Liaise, network and maintain solid working relationships with a variety of individuals and community stakeholders.
• Work with children and families experiencing stressors, including Domestic Violence, Child Protection issues, Parent Drug and Alcohol Misuse, Parenting Skills, Child Behaviour Management, Learning Difficulties, Parental Mental Health and Social Isolation.

What we're looking for

• Tertiary qualification in Community Services or similar.
• Confirmation of Aboriginality.
• Proven experience in working with families in a case management, capacity building and family support role.
• Demonstrated ability to work unsupervised as well as an effective team player with a positive can-do attitude.
• Demonstrated ability to relate well to a range of people with sound listening and problem-solving skills.
• Proven emotional maturity and resilience.
• Demonstrated ability to engage families at the point of initial service contact, build relationships of trust and cooperation, and develop case management/support plans.
• Experience with assessment based tools.
• High level cultural competencies and experience working alongside Aboriginal and/or Torres Strait Islander families.
• Demonstrated high level self-management, critical analysis and organisational skills.
• Demonstrated knowledge and experience in working with children and families experiencing stressors, including Domestic Violence, Child Protection issues, Parent Drug and Alcohol Misuse, Parenting Skills, Child Behaviour Management, Learning Difficulties, Parental Mental Health and Social Isolation.
• Ability to design and deliver group programs to meet identified needs of client groups.
• Ability to be creative, resourceful, strengths based and outcome focused.
• Working knowledge of the local child and family support sector for the Eurobodalla area (desirable).
• Experience in managing electronic files and data bases- DEX data management system (desirable).

What we offer

• Remuneration: $37.36/hr - $39.53/hr + Super + NFP Salary Packaging.
• NFP Salary Packaging: save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others.
• A culturally responsive work environment.
• We support ongoing learning through training opportunities and professional development.
• Additional paid leave during the Christmas/New Year office closure period.

Further information

If you have any questions or would like further information please contact Cat Smith, Community Programs Manager, via email ****@katungul.org.au or 0493 466 ***.

Closing Date: Applications will be reviewed as they are received up to 4pm Friday 30 October 2026.