Sabre Travel Consultant — Corporate Travel & Support

Serco; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Ongoing learning and development

Supportive team culture

Global career growth

Exposure to diverse stakeholders

Continuous improvement initiatives

Job summary

Serco is seeking a Travel Consultant to manage end-to-end travel bookings, support travellers and stakeholders, and ensure compliance with travel policies. You will coordinate domestic and international trips across flights, hotels, rail and car hire, while providing responsive customer support and accurate administration.

The role emphasizes Sabre/GDS system expertise, attention to detail, and the ability to navigate changing itineraries in a fast-paced corporate travel environment.

Qualifications

• Experience working in a corporate travel or travel management environment.
• Strong knowledge of travel booking system (Sabre) and end-to-end travel coordination.
• Experience with GDS platforms and airfare ticketing processes.
• Excellent customer service and stakeholder engagement skills.
• Proficiency in Microsoft Office applications and the ability to learn new systems quickly.

Responsibilities

• Manage domestic and international travel bookings across flights, accommodation, rail and car hire.
• Coordinate travel requests and ensure approvals are obtained before ticketing.
• Support travellers with booking enquiries, itinerary changes and self-booking tool guidance.
• Monitor compliance with travel policies and identify opportunities for improvement.
• Process hotel reconciliations, invoice payments and travel-related administration.
• Manage travel issues and complaints through to effective resolution.

Skills

Sabre experience

GDS platforms

Airfare ticketing

Customer service

Microsoft Office

Tools

Sabre

Conferma

Job description

Serco is seeking a Travel Consultant to manage end-to-end travel bookings, support travellers and stakeholders, and ensure compliance with travel policies. You will coordinate domestic and international trips across flights, hotels, rail and car hire, while providing responsive customer support and accurate administration.

The role emphasizes Sabre/GDS system expertise, attention to detail, and the ability to navigate changing itineraries in a fast-paced corporate travel environment.