Hybrid Travel Consultant – Sabre Expert, Global Impact

Narooma; Sydney; Hybrid; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Ongoing learning and development

Supportive team culture

Career growth across a global org

Zusammenfassung

Serco is seeking a Travel Consultant in Sydney to manage end-to-end travel bookings for domestic and international trips, supporting travellers and stakeholders while ensuring compliance with travel policies and processes. This role operates in a fast-paced environment, delivering accurate coordination and responsive customer support.

You will advise on travel options, coordinate approvals, and assist travellers with changes and tool guidance, contributing to service excellence across the

Qualifikationen

• Experience in corporate travel or travel management.
• Strong knowledge of Sabre travel booking system.
• Experience with GDS platforms and airfare ticketing processes.
• Proficiency in Microsoft Office applications.

Aufgaben

• Manage domestic and international travel bookings across flights, accommodation, rail and car hire.
• Coordinate travel requests and obtain approvals before ticketing.
• Support travellers with booking enquiries, itinerary changes and self-booking tool guidance.
• Monitor travel policy compliance and identify opportunities for improvement.
• Process hotel reconciliations, invoice payments and travel-related administration.
• Manage travel issues and complaints through to resolution.

Kenntnisse

Sabre knowledge

GDS platforms

Customer service

Stakeholder engagement

Microsoft Office

Tools

Sabre

Microsoft Office

Jobbeschreibung

Serco is seeking a Travel Consultant in Sydney to manage end-to-end travel bookings for domestic and international trips, supporting travellers and stakeholders while ensuring compliance with travel policies and processes. This role operates in a fast-paced environment, delivering accurate coordination and responsive customer support.

You will advise on travel options, coordinate approvals, and assist travellers with changes and tool guidance, contributing to service excellence across the