SaaS Technical Business Analyst - AI, AWS & Agile

IVE Group; Parramatta; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Hybrid and flexible working

AWS and AI training

Learning and certification support

Opportunity to shape a new platform

Job summary

IVE Group, Australia's largest diversified marketing company, is building a cloud-native SaaS platform. As Technical Business Analyst, you will translate complex rules into clear specs for engineers, shaping product from early stages.

You’ll partner with Product Owner, client teams and engineering to deliver testable requirements, data flows and integration details, leveraging AI and automation where appropriate.

Qualifications

• 5+ years as a BA or Technical BA working on cloud or SaaS products.
• Strong understanding of cloud architectures (AWS) and modern systems.
• Hands-on API work with Swagger/OpenAPI, Postman and JSON payloads.
• Fluent SQL for data validation and triage, independently.
• Experience with CRM/marketing tools and marketing platforms is a plus.

Responsibilities

• Facilitate discovery workshops with product, operations and client services.
• Write epics, user stories and acceptance criteria for sprints.
• Collaborate with engineers to clarify logic and trade-offs.
• Create process flows, DFDs, sequence diagrams and interface specs.
• Define API payloads, validations, mappings and integrations.
• Capture non-functional requirements: performance, availability, logging, privacy.
• Identify AI and automation opportunities and set guardrails.
• Use SQL and logs to validate data and triage defects.
• Maintain Jira backlog and Confluence docs; support QA/UAT.

Skills

SQL

API experience

Stakeholder communication

Agile experience

Jira & Confluence

Tools

AWS

Swagger/OpenAPI

Postman

JSON payloads

Confluence

Jira

Job description

IVE Group, Australia's largest diversified marketing company, is building a cloud-native SaaS platform. As Technical Business Analyst, you will translate complex rules into clear specs for engineers, shaping product from early stages.

You’ll partner with Product Owner, client teams and engineering to deliver testable requirements, data flows and integration details, leveraging AI and automation where appropriate.