SaaS Sales Manager — Install Base Growth Leader

DocuSign, Inc.; Sydney; Hybrid; AUD 140,000 - 210,000; Full time

Job summary

DocuSign, Inc. in Sydney seeks a Sales Manager to lead a team of install-base AEs and expand the DocuSign footprint within customer accounts, coaching peers, and driving quota attainment. You will forecast, manage deals, and partner with internal teams to push adoption of e-signature and CLM solutions across industries.

This hybrid role requires regular in-office presence and strong leadership. The position demands 8+ years of software sales experience, excellent communication, and a proven

Qualifications

• People management experience managing sales teams within software/SaaS.
• 8+ years experience selling software and/or services.
• BA/BS in a business or technical-related field of study.

Responsibilities

• Daily management of sales teams – includes pipeline/deal review, coaching and customer facing within sales cycles.
• Grow DocuSign revenue by selling into install base accounts
• Assess sales activities and forecasts, determine sales progress and required improvements
• Coach team to develop their sales skills including vertical market management, forecasting, prospecting within account base, negotiations, and other necessary skills; while maintaining individual accountability to goals
• Ensure the team effectively uses sales tools & systems consistently and in alignment with Rules of Engagement
• Communicate and prioritise product and business needs from the field to appropriate corporate departments
• Develop and complete upgrade/renewal processes and strategies and ensure compliance with internal data management and reporting including the use of internal CRM tools
• Maintain and protect DocuSign core values by hiring culturally aligned team members and leading by example
• Identify and support opportunities for the training and professional development of department personnel
• Operate well in a fast-paced, dynamic environment without requiring significant supervision

Skills

People management

Software sales

Communication

Education

BA/BS in business or technical field

Job description

DocuSign, Inc. in Sydney seeks a Sales Manager to lead a team of install-base AEs and expand the DocuSign footprint within customer accounts, coaching peers, and driving quota attainment. You will forecast, manage deals, and partner with internal teams to push adoption of e-signature and CLM solutions across industries.

This hybrid role requires regular in-office presence and strong leadership. The position demands 8+ years of software sales experience, excellent communication, and a proven