SA Operations Manager - Cleaning Services Growth & Leadership

Cleanworks Australia Pty Ltd; Adelaide; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Ongoing professional development

Performance-based bonuses

Flexible working arrangements

Job summary

Cleanworks Australia Pty Ltd is seeking an experienced South Australia Operations Manager to lead all operational activities for our cleaning services across South Australia from Adelaide. The role emphasizes service excellence, customer satisfaction, and team performance in a strategic capacity.

Based in Adelaide, you will drive scheduling, budgeting, staff development, and safety compliance while pursuing growth opportunities and maintaining strong client relationships across the region.

Qualifications

• Minimum 5 years' experience in operations management within cleaning or similar service-based business.
• Proven track record of budgets, P&L and cost control responsibilities.
• Strong leadership and people management abilities with team development focus.
• Organisational skills and attention to detail in a fast-paced environment.
• Customer-focused mindset with excellent communication and interpersonal skills.
• Knowledge of health and safety regulations in cleaning industry.
• Ability to work under pressure and solve problems promptly.
• Familiarity with scheduling and invoicing systems is desirable.

Responsibilities

• Manage day-to-day operations of cleaning services across South Australia ensuring contracts meet high standards.
• Oversee scheduling, resource allocation, and staff deployment for optimal service delivery.
• Recruit, train, supervise and develop cleaning staff and team leaders.
• Monitor budgets, control costs, and ensure profitability of service contracts.
• Maintain relationships with clients and identify growth opportunities and new contracts.
• Ensure health and safety compliance and adherence to company policies.
• Implement quality control procedures to meet SLAs and customer expectations.
• Analyse performance metrics and drive improvements for efficiency and quality.
• Handle customer concerns professionally with timely resolution and retention.
• Manage inventory of cleaning supplies and equipment and control stock costs.

Skills

Leadership

Budgeting

Communication

Health & Safety

Problem solving

Scheduling software

Invoicing software

Driving licence

Travel

Flexibility

Tools

Scheduling software

Invoicing software

Job description

Cleanworks Australia Pty Ltd is seeking an experienced South Australia Operations Manager to lead all operational activities for our cleaning services across South Australia from Adelaide. The role emphasizes service excellence, customer satisfaction, and team performance in a strategic capacity.

Based in Adelaide, you will drive scheduling, budgeting, staff development, and safety compliance while pursuing growth opportunities and maintaining strong client relationships across the region.