RVP APAC Sales

Enghouse Systems Limited

Australia

Remote

AUD 250,000 - 350,000

Full time

6 days ago

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Job summary

Enghouse Interactive seeks a Regional Vice President APAC to drive revenue growth, market expansion, and strategic customer engagement across Asia‑Pacific. This hands‑on leader will personally close complex enterprise CX deals while building and mentoring a high‑performance sales organization in a cloud, AI‑driven CX landscape.

The role requires experience selling SaaS and/or CX solutions, and the ability to operate at the intersection of cloud transformation and hybrid/on‑prem modernization.

Qualifications

5–10+ years in enterprise B2B software sales leadership.
Experience selling SaaS and/or Customer Experience solutions.
Hybrid or on-prem to cloud migration experience.

Responsibilities

Own APAC revenue growth and close strategic enterprise CX deals.
Lead and coach a high‑performing APAC sales team.
Define regional GTM strategies and verticals for APAC markets.
Drive revenue through partner and reseller ecosystems; establish operating models.
Position Enghouse as a differentiated, AI-enabled CX solutions provider, competitive against global players.
Partner with Solutions Engineering, Product, and Marketing to align delivery and demand.

Skills

Enterprise leadership

SaaS sales

CX/CCaaS knowledge

Channel & partner leadership

C-level engagement

Job description

Enghouse Interactive (EI) are a market leading provider of Customer Experience software.

Our portfolio extends across Cloud Contact Centre, AI, Self Service, Quality and

Performance Management, Email and Knowledge Management, Video Collaboration,

Attendant Console and Outbound Diallers.

The Regional Vice President (RVP), APAC is responsible for driving revenue growth, market

expansion, and strategic customer engagement across Asia-Pacific. This is a player/coach

role, requiring a hands-on leader who can both personally lead and close complex

enterprise deals while building, mentoring, and scaling a high-performance sales

organization.

The Regional Vice President (RVP), APAC is responsible for driving revenue growth, market

expansion, and strategic customer engagement across Asia-Pacific. This is a player/coach

role, requiring a hands-on leader who can both personally lead and close complex

enterprise deals while building, mentoring, and scaling a high-performance sale

organization.

The RVP will operate at the intersection of cloud transformation, hybrid/on-prem

modernization, and AI-driven CX, positioning Enghouse as a differentiated alternative to

competitors.

Experience of selling SaaS and/or Customer Experience solutions is also a pre-requisite.

Role Objective: Lead and manage the sales team to deliver the required sales bookings

The Regional Vice President (RVP), APAC is responsible for driving revenue growth, market

expansion, and strategic customer engagement across Asia-Pacific. This is a player/coach

role, requiring a hands-on leader who can both personally lead and close complex

enterprise deals while building, mentoring, and scaling a high-performance sale

organization.

The RVP will operate at the intersection of cloud transformation, hybrid/on-prem

modernization, and AI-driven CX, positioning Enghouse as a differentiated alternative to

competitors.

Experience of selling SaaS and/or Customer Experience solutions is also a pre-requisite.

Role Objective: Lead and manage the sales team to deliver the required sales bookings

Reporting to the VP Americas and APAC

Own and deliver APAC revenue growth by directly leading and closing strategicenterprise CX deals while maintaining disciplined pipeline and forecast accuracy
Act as a true player/coach, personally engaging in high-value opportunities while building, coaching, and holding the regional sales team accountable to execution rigor
Drive market expansion and competitive positioning against global and local
competitors by leveraging Enghouse’s hybrid, AI, and deployment flexibility advantages
Scale a repeatable APAC go-to-market model across direct and partner channels, aligned to regional nuances (mature vs growth markets, data sovereignty, and vertical requirements)

Key Responsibilities:

1. Revenue Ownership & Direct Selling (Player)

Own and deliver APAC bookings, ARR growth, and pipeline coverage targets
Personally lead strategic enterprise deals (top 10–20 accounts), including:
C-level engagement
Complex deal structuring (multi-product, hybrid deployments, partner-led)
Drive pipeline creation discipline
Pipeline coverage and strong qualification rigor (MEDDIC)

2. Team Leadership & Coaching (Coach)

Recruit, develop, and retain a high-caliber APAC sales team
Instill sales process discipline
Coach reps on:
Enterprise discovery (business problem vs feature selling)
Multi-threading and executive access
Competitive positioning vs incumbents

3. Go-to-Market Strategy (APAC-Specific)

Define and execute regional strategy across the mature and growth markets
Build vertical specific strategies for the regions

4. Partner & Channel Leadership

Drive revenue through partner and reseller ecosystem
Define clear partner operating model:
Referral vs resale vs implementation ownership

5. Market Positioning & Competitive Strategy

Establish Enghouse as a credible alternative to competitors
Lead competitive strategy against competitor narratives
Position differentiated messaging

6. Cross-Functional Leadership

Partner closely with:
Solutions Engineering o Product (roadmap feedback from APAC)
Marketing (regional demand generation)
Ensure alignment across: o Sales → Delivery → Support → Renewal lifecycle
Provide a detailed and comprehensive quarterly written report to be used to update the senior executive team and Enghouse board members

Skills & Experience:

1. 5–10+ years in enterprise B2B software sales leadership

2. Preferred experience in: