Rural Retail Sales & Warehouse Specialist

Norco; Toowoomba Regional; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Staff discounts

Fitness Passport

EAP support

Paid parental leave

Job summary

Norco Toowoomba is seeking a hands-on, customer-focused team member for a full-time retail role at our drive-through warehouse. You will assist customers, handle merchandise, operate a forklift and support local deliveries, working closely with farmers and community customers.

This role requires Saturday availability, a practical approach to safety, strong presentation of stock, and a willingness to learn about rural and agricultural products within a supportive, down-to-earth team.

Qualifications

• Strong customer service and sales experience.
• Experience in rural retail, merchandise sales or warehousing.
• Understanding of the agricultural industry.
• Strong communication and interpersonal skills.
• Good computer skills, including Microsoft Office and POS systems.
• The physical capability to safely undertake manual handling and other hands-on duties.
• A strong commitment to workplace health and safety.
• A current driver's licence.
• A current forklift licence, or willingness to obtain one.
• Availability to work Saturdays as rostered.

Responsibilities

• Provide friendly and knowledgeable sales and customer service.
• Offer agricultural product information and practical recommendations.
• Build strong relationships with customers and support repeat business.
• Work across the retail store and warehouse.
• Assist customers in the drive-through warehouse.
• Operate forklift to move stock and load customers’ vehicles and trailers.
• Maintain store presentation and merchandising displays.
• Assist with stock ordering, receipting, replenishment, stocktakes and dispatch.
• Process sales and preparing customer quotes.
• Assist with local customer deliveries as required.
• Follow workplace health and safety procedures.
• Work Saturdays as part of the roster.

Skills

Customer service

Rural retail warehousing

Agriculture knowledge

Communication skills

Computer & POS

Manual handling

Workplace safety

Driver's licence

Forklift licence

Saturday availability

Tools

Microsoft Office

POS systems

Job description

Norco Toowoomba is seeking a hands-on, customer-focused team member for a full-time retail role at our drive-through warehouse. You will assist customers, handle merchandise, operate a forklift and support local deliveries, working closely with farmers and community customers.

This role requires Saturday availability, a practical approach to safety, strong presentation of stock, and a willingness to learn about rural and agricultural products within a supportive, down-to-earth team.