Rural Patient Access Coordinator

St Vincent's Hospital Network; Inner West; On-site; AUD 66,000 - 67,000; Part time

Job summary

St Vincent’s Public Hospital in Darlinghurst, Sydney, is hiring a Rural Patient Access Coordinator on a max term part-time contract (0.8 FTE). The role coordinates travel and accommodation for rural cancer patients, assists with IPTAAS applications, and organises complex appointments across haematology and transplant services.

You will liaise with patients, referring hospitals and care teams, addressing access barriers to improve the patient journey from referral to follow-up.

Qualifications

• Experience in health administration, care coordination or patient support.
• Experience arranging complex healthcare appointments, travel or accommodation.
• Understanding rural, regional and remote patients’ barriers to specialist healthcare.
• Ability to manage competing priorities and independently resolve coordination issues.

Responsibilities

• Coordinate travel and accommodation for rural, regional and remote cancer patients and carers.
• Assist with IPTAAS applications, supporting documentation and reimbursement processes.
• Organise complex appointments across haematology, transplant and cellular therapy services.
• Liaise with patients, referring hospitals, clinicians and multidisciplinary care teams.
• Help overcome access barriers and improve the patient journey from referral to follow-up.

Skills

Health administration

Care coordination

Patient support

Time management

Tools

Microsoft Office

Electronic medical records (EMR)

Job description

Job Description:Role title: Rural Patient Access CoordinatorRole type: Max term contract part time – 24 months (32 hours per week; 0.8 FTE)Role grade: Administration Officer Level 5Flexible working arrangements: 4 days per week (8:00am–4:30pm) or 5 days per week (8:00am–2:30pm), with flexible start times between 7:30am and 9:00am.Department and location: Cancer Services, St Vincent’s Public Hospital, Sydney (Darlinghurst)Salary: $65,869.60 – $67,364.00 per annum (0.8 FTE, pro rata) + superannuationWelcome to St Vincent’s Hospital SydneyJoin a team built on a proud legacy of world-class care, true compassion, and deep community roots.Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat. As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.Read on to explore this exciting role and the fantastic perks waiting for you here.About the roleCoordinate travel and accommodation for rural, regional and remote cancer patients and carersAssist with IPTAAS applications, supporting documentation and reimbursement processesOrganise complex appointments across haematology, transplant and cellular therapy servicesLiaise with patients, referring hospitals, clinicians and multidisciplinary care teamsHelp overcome access barriers and improve the patient journey from referral to follow-upAbout youExperience in health administration, care coordination or patient supportExperience arranging complex healthcare appointments, travel or accommodationUnderstanding of rural, regional and remote patients’ barriers to specialist healthcareAbility to manage competing priorities and independently resolve coordination issuesProficiency in Microsoft Office, patient administration systems and electronic medical recordsWhat we can offer youExceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your incomeWorld-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutesExcellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiativesCutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer CentreCommunity: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol careProfessional Advancement: Accelerate your career with study leave and Curran Foundation scholarshipsHealth & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrationsComing from NSW Health: Smooth transfer of your qualifying service and leave entitlementsEqual opportunityWe celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.How to applyThe closing date for applications is 15 November 2026.Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert.Respectfully, this role is not open to recruitment agencies.Reconciliation Action Plan:At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]