Rural Patient Access Coordinator

St Vincent’S Health Australia; Sydney; On-site; AUD 66,000 - 67,000; Part time

Benefits offered by this job

Competitive pay

Salary packaging (not-for-profit)

Study leave

Curran Foundation Scholarships

Fitness Passport

Discounted private health

Job summary

St Vincent’s Health Australia is seeking a Rural Patient Access Coordinator for 0.8 FTE, 24 months, based in Sydney. The role coordinates travel and accommodation for rural cancer patients and supports IPTAAS applications, while managing complex appointments across haematology and transplant services.

Join a renowned hospital precinct and contribute to reducing access barriers in patient care. Flexible start times and a collaborative team environment are offered.

Qualifications

• Experience in health administration, care coordination or patient support.
• Experience arranging complex healthcare appointments, travel or accommodation.
• Understanding of rural, regional and remote patients’ barriers to specialist healthcare.
• Ability to manage competing priorities and independently resolve coordination issues.
• Proficiency in Microsoft Office, patient administration systems and electronic medical records.

Responsibilities

• Coordinate travel and accommodation for rural, regional and remote cancer patients and carers.
• Assist with IPTAAS applications, supporting documentation and reimbursement processes.
• Organise complex appointments across haematology, transplant and cellular therapy services.
• Liaise with patients, referring hospitals, clinicians and multidisciplinary care teams.
• Help overcome access barriers and improve the patient journey from referral to follow-up.

Skills

Health administration

Care coordination

Patient support

Microsoft Office

EMR systems

Tools

EMR systems

Job description

Job Description:

• Role title: Rural Patient Access Coordinator
• Role type: Max term contract part time – 24 months (32 hours per week; 0.8 FTE)
• Role grade: Administration Officer Level 5
• Flexible working arrangements: 4 days per week (8:00am–4:30pm) or 5 days per week (8:00am–2:30pm), with flexible start times between 7:30am and 9:00am.
• Department and location: Cancer Services, St Vincent’s Public Hospital, Sydney (Darlinghurst)
• Salary: $65,869.60 – $67,364.00 per annum (0.8 FTE, pro rata) + superannuation

Welcome to St Vincent’s Hospital Sydney

Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.

Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters’ legacy of compassionate service is our living heartbeat. As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community. Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.

Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.

Read on to explore this exciting role and the fantastic perks waiting for you here.

About the role

• Coordinate travel and accommodation for rural, regional and remote cancer patients and carers
• Assist with IPTAAS applications, supporting documentation and reimbursement processes
• Organise complex appointments across haematology, transplant and cellular therapy services
• Liaise with patients, referring hospitals, clinicians and multidisciplinary care teams
• Help overcome access barriers and improve the patient journey from referral to follow-up

About you

• Experience in health administration, care coordination or patient support
• Experience arranging complex healthcare appointments, travel or accommodation
• Understanding of rural, regional and remote patients’ barriers to specialist healthcare
• Ability to manage competing priorities and independently resolve coordination issues
• Proficiency in Microsoft Office, patient administration systems and electronic medical records

What we can offer you

• Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income
• World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes
• Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
• Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre
• Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care
• Professional Advancement: Accelerate your career with study leave and Curran Foundation scholarships
• Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations
• Coming from NSW Health: Smooth transfer of your qualifying service and leave entitlements

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

Reconciliation Action Plan:

At St Vincent’s we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct