RTO Manager: Compliance, QA & Team Leadership

Australian Institute of Management WA; Perth; On-site; AUD 110,000 - 150,000; Full time

Job summary

The Australian Institute of Management WA is recruiting a hands-on RTO Manager to oversee AIMWA’s registered training operations, ensuring quality assessment, regulatory compliance and a positive participant experience. You will lead the Qualifications Team and external assessors, coordinating day-to-day activities and aligning services with standards.

This role combines people leadership with practical oversight of compliance, quality assurance and continuous improvement, including audits,

Qualifications

• Certificate IV or higher in Training and Assessment, or equivalent.
• Understanding of the Standards for RTOs and the Australian Qualifications Framework.
• Experience in assessment quality assurance, validation, internal audits and continuous improvement.
• Collaborative leadership style with ability to support a team and external assessors.
• Strong organisational skills and attention to detail; proficient with aXcelerate to support RTO operations.

Responsibilities

• Maintain AIMWA’s RTO registration and compliance with relevant regulatory standards and reporting requirements.
• Lead and support the Qualifications Team and external assessors to deliver quality services.
• Oversee qualification delivery and assessment plans, ensuring they remain current and aligned with training package requirements.
• Coordinate assessment validation and moderation to support consistent, quality assessment practices.
• Plan and conduct internal audits, address compliance gaps and implement improvements.
• Manage recognition of prior learning and credit transfer processes in line with regulatory requirements.
• Monitor assessor credentials, industry currency and ongoing professional development.
• Support a positive and inclusive participant experience, responding to feedback, complaints and appeals.
• Maintain effective policies, procedures and systems that support compliant and efficient RTO operations.
• Identify and implement opportunities to improve qualification services and support sustainable growth.

Skills

Leadership

Organisational skills

Attention to detail

Relationship building

Communication

Education

Certificate IV or higher in Training and Assessment, or equivalent

Tools

aXcelerate

Job description

The Australian Institute of Management WA is recruiting a hands-on RTO Manager to oversee AIMWA’s registered training operations, ensuring quality assessment, regulatory compliance and a positive participant experience. You will lead the Qualifications Team and external assessors, coordinating day-to-day activities and aligning services with standards.

This role combines people leadership with practical oversight of compliance, quality assurance and continuous improvement, including audits,