RTO Manager – Commercial & Operations

Master Builders Association of the ACT; Canberra; On-site; AUD 140,000 - 200,000; Full time

Benefits offered by this job

Competitive salary package

Professional development

Job summary

Master Builders Association of the ACT - Fyshwick ACT is seeking an experienced RTO Manager to lead MBA Training's registered training organisation. You will drive strategic and operational performance, compliance, and student outcomes while delivering sustainable growth and commercial success.

Reporting to the CEO, you will lead a team of eight, shape budgets and pricing, oversee audits and quality, and build industry partnerships to expand funded training and employer engagement.

Qualifications

• Three years' experience in an RTO leadership role.
• Strong knowledge of the VET sector, ASQA requirements and RTO Standards.
• Experience managing budgets, operations and commercial performance.
• Proven ability to lead teams and deliver sustainable business growth.
• Experience managing business development activities, sales performance and stakeholder relationships.
• Strong financial, organisational and problem-solving skills.
• Excellent communication and people leadership skills.

Responsibilities

• Lead training delivery, compliance, financial performance and student outcomes.
• Oversee budgets, pricing, delivery models and resource allocation.
• Drive business development, partnerships and tenders.
• Ensure ASQA compliance, RTO standards and regulatory funding agreements.
• Manage a team of trainers, assessors and administration staff.

Skills

Leadership

Strategic planning

Stakeholder management

Communication

Education

Certificate IV in Training and Assessment

Diploma in Vocational Education and Training

Job description

Master Builders Association of the ACT - Fyshwick ACT

MBA Training, the specialist training arm of Master Builders ACT and winner of the ACT Government Small Training Provider of the Year 2026, is seeking an experienced and commercially focused RTO Manager to lead the strategic and operational performance of our Registered Training Organisation (RTO number: 88163).

Reporting to the CEO, you will lead a team of eight and be accountable for training delivery, compliance, financial performance, business development and student outcomes. This is a hands-on leadership role with responsibility for driving sustainable growth, managing operational performance and ensuring MBA Training delivers high-quality, industry-relevant training that achieves both educational and commercial success.

Key Responsibilities

Commercial Performance & Financial Management

• Deliver budget, revenue, profitability and enrolment targets.
• Monitor financial and operational performance and implement improvement initiatives.
• Optimise course pricing, delivery models, trainer utilisation and resource allocation.
• Manage purchasing and expenditure within delegated authority.
• Provide regular business performance reporting and recommendations to senior management.

Business Development & Industry Engagement

• Lead business development activities and oversee sales pipeline performance.
• Identify opportunities for growth, including employer partnerships, funded training, tenders and new programs.
• Build and maintain strong relationships with employers, schools, industry bodies, government and other stakeholders.
• Ensure growth opportunities are commercially viable, deliverable and compliant.
• Support internal marketing team as needed.

RTO Operations, Compliance & Quality

• Ensure compliance with ASQA requirements, RTO Standards, funding agreements and relevant legislation.
• Manage training operations, systems, resources and delivery schedules.
• Lead audits, risk management and continuous improvement activities.
• Oversee training and assessment quality, course development and student outcomes.
• Maintain high-quality, industry-relevant training programs that meet learner and employer needs.

Leadership & Team Performance

• Lead and develop a high-performing team of trainers, assessors, compliance and administration staff.
• Set clear performance expectations and drive accountability.
• Foster a positive, collaborative and customer-focused culture.
• Plan workforce capability and resources to support sustainable growth.

Facilities & Resources

• Ensure WHS practices are an ongoing way of working within our facilities and a 'lead by example' approach.
• Oversee training facilities, equipment, tools and learning resources.
• Manage supplier relationships and approved expenditure.
• Ensure facilities and equipment are safe, maintained and fit for purpose.
• Develop recommendations for asset replacement and facility improvements within budget.

What We're Looking For

• Minimum three years' experience in an RTO leadership role.
• Strong knowledge of the VET sector, ASQA requirements and RTO Standards.
• Demonstrated experience managing budgets, operations and commercial performance.
• Proven ability to lead teams and deliver sustainable business growth.
• Experience managing business development activities, sales performance and stakeholder relationships.
• Strong financial, organisational and problem-solving skills.
• Excellent communication and people leadership skills.
• Certificate IV in Training and Assessment (preferred).
• Diploma of Vocational Education and Training or a higher relevant qualification (preferred).
• Experience in construction, trades or apprenticeship training will be highly regarded.

Why Join MBA Training?

• Lead an award-winning training organisation with strong construction industry connections.
• Make a direct impact on apprentices, employers and the future building and construction workforce of the ACT.
• Take ownership of operational performance, commercial outcomes and business growth.
• Be part of a supportive and collaborative leadership team.
• Competitive salary package
• Professional development and career growth opportunities.