Training Quality & Compliance Lead

Just Careers Training; Canterbury-Bankstown; On-site; AUD 110,000 - 150,000; Full time

Job summary

Just Careers Training Pty Ltd (trading as Licences 4 Work) seeks a Training Quality & Compliance Lead to join the National Compliance team in Australia. The role focuses on trainer compliance, learning and development, assessment validation, training product reviews, SOAs and overall RTO compliance.

The successful candidate will work with trainers, assessors and managers to uphold high standards of training delivery, regulatory compliance and continuous improvement across programs.

Qualifications

• Strong understanding of the Standards for RTOs 2025 and relevant training package requirements.
• Certificate IV in Training and Assessment (TAE40122 or recognised equivalent).
• Experience in trainer compliance, assessment validation or training product reviews.
• Excellent written and verbal communication skills; proficiency with Microsoft Office applications.

Responsibilities

• Coordinate trainer onboarding, credential verification and ongoing compliance monitoring.
• Develop and maintain professional development resources and internal training materials.
• Support assessment validation activities and training product reviews to ensure compliance and quality.
• Conduct quality assurance checks on SOAs, qualifications and certification documentation.
• Identify and resolve certification discrepancies and contribute to SOPs and QA frameworks.

Skills

Regulatory compliance

Training quality

Assessment administration

MS Office

LMS familiarity

Education

TAE40122 or equivalent

Tools

LMS

SMS

Compliance platform

Job description

Just Careers Training Pty Ltd (trading as Licences 4 Work) is a leading national RTO delivering high-quality, compliant, and industry-driven training across Australia. We help individuals and businesses achieve real outcomes through practical, nationally recognised courses that make a difference.

About the Role

We are seeking an experienced and proactive Training Quality & Compliance Lead to join our National Compliance team.

Reporting to the National Quality & Compliance Manager, this position plays an important role in supporting the organisation's training quality, regulatory compliance, trainer capability and continuous improvement initiatives.

This is a diverse, hands-on position covering trainer compliance and development, learning and development, assessment validation, training product reviews, Statements of Attainment (SOAs), certification quality assurance and broader RTO compliance activities.

The successful candidate will work collaboratively with trainers, assessors, operational managers and internal stakeholders to maintain high standards of training delivery, assessment and regulatory compliance.

Key Responsibilities

• Trainer Compliance & Capability Development
  • Coordinate trainer and assessor onboarding, credential verification, scope approvals and ongoing compliance monitoring.
  • Maintain accurate trainer competency, industry currency, vocational currency and professional development records.
  • Review trainer files, qualifications and supporting evidence to ensure compliance with regulatory and organisational requirements.
  • Support trainer upskilling, professional development and continuous improvement initiatives.
• Learning & Development
  • Coordinate internal learning and development initiatives for trainers, assessors and operational staff.
  • Develop and maintain professional development resources, training guides, learning materials and internal training modules.
  • Identify training needs and capability gaps, supporting targeted development initiatives.
  • Coordinate refresher training, professional development sessions and regulatory updates to strengthen staff knowledge and performance.
• Assessment Validation & Training Product Reviews
  • Coordinate and participate in assessment validation activities in accordance with regulatory requirements and the organisation's validation schedule.
  • Review training and assessment strategies (TAS), assessment tools, learning resources and training products to ensure compliance and quality.
  • Support ongoing product reviews to ensure training materials align with current training package requirements and industry expectations.
  • Maintain validation records, review findings, corrective action plans and continuous improvement registers.
  • Collaborate with trainers, assessors and subject matter experts to implement improvements to training and assessment resources.
• Statements of Attainment & Certification Compliance
  • Conduct quality assurance checks on Statements of Attainment (SOAs), qualifications and certification documentation.
  • Review assessment outcomes, competency evidence and supporting records to ensure certification requirements are satisfied.
  • Identify and resolve certification discrepancies, incomplete records and compliance concerns.
  • Support the maintenance and improvement of certification processes, procedures and quality controls.
• Quality Assurance & RTO Compliance
  • Support internal compliance audits, quality assurance reviews and external regulatory audit preparation.
  • Monitor compliance with the Standards for RTOs 2025, training package requirements and relevant regulatory obligations.
  • Maintain accurate compliance registers, records, policies, procedures and supporting documentation.
  • Identify potential compliance risks, recommend corrective actions and monitor implementation.
  • Assist in developing and reviewing Standard Operating Procedures (SOPs), compliance processes and quality assurance frameworks.
  • Contribute to continuous improvement initiatives across the National Compliance team.

About You

• Minimum 3 years' experience in RTO compliance, training quality, assessment or vocational education administration.
• Strong understanding of the Standards for RTOs 2025 and relevant training package requirements.
• Certificate IV in Training and Assessment (TAE40122 or recognised equivalent).
• Demonstrated experience in trainer compliance, assessment validation or training product reviews.
• Sound understanding of assessment principles, rules of evidence and competency-based assessment.
• Knowledge of Statements of Attainment, qualifications and RTO certification requirements.
• Strong organisational skills, attention to detail and ability to manage competing priorities.
• Excellent written and verbal communication skills with proficiency in Microsoft Office applications.

Desirable

• Qualifications in Education, Business, Compliance, Learning & Development or a related discipline.
• Experience developing professional development resources and supporting internal training programs.
• Experience conducting assessment validations and reviewing training and assessment materials.
• Experience supporting internal or external RTO audits.
• Familiarity with Learning Management Systems (LMS), Student Management Systems (SMS) and compliance management platforms.
• Experience within construction, high-risk work or industry-based vocational training environments.

Key Skills & Attributes

• Compliance Focused: Strong ability to interpret regulatory requirements and apply them to operational practices.
• Attention to Detail: Committed to maintaining accurate, consistent and compliant training and assessment records.
• Collaborative: Able to build effective working relationships with trainers, assessors, managers and internal stakeholders.
• Organised & Proactive: Capable of managing multiple compliance activities, deadlines and competing priorities.
• Continuous Improvement Mindset: Able to identify opportunities for improvement and implement practical, sustainable solutions.