RSO/VSA

Europcar España; Australia; On-site; AUD 20,000 - 28,000; Part time

Job summary

Europcar Mobility Group in Australia is seeking a part-time Rental Sales Agent to deliver exceptional service and maximize sales across reservations and rental agreements.

You will warmly welcome customers, present optional coverage products, vehicle upgrades and additional services, and ensure accurate, compliant transactions from start to finish.

Join a dynamic team that values customer satisfaction and offers opportunities for growth within a global mobility company.

Qualifications

• Sales experience in dynamic, fast-paced environment.
• Skilled in offering optional coverage products and add-ons.
• Strong customer service and professional communication.
• Sales-driven with a target-focused mindset.

Responsibilities

• Handle reservations and rental agreements accurately.
• Welcome customers with exceptional service from start to finish.
• Maximize sales by offering coverage, upgrades, and services while ensuring compliance.
• Assist customers and identify additional services to enhance rental experience.
• Support branch operations as requested by management.

Skills

Sales experience

Product knowledge

Customer service

Objection handling

Communication skills

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.RSO/VSA page is loaded## RSO/VSAlocations: Collinswoodtime type: A tiempo parcialposted on: Publicado hoyjob requisition id: JR109562## ## **Job Description****Join Our Team as a Rental Sales Agent – Deliver Exceptional Service and Maximize Sales!****Key Responsibilities:*** Handle reservations and process rental agreements with accuracy and professionalism.* Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.* **Maximize sales opportunities** by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.* **Utilize effective sales techniques** by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.* Adhere to all rental policies and procedures to ensure smooth and compliant transactions.* Assist customers by identifying any additional services or products that may enhance their rental experience.* Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.* Support branch operations by performing additional duties as requested by management.**What We’re Looking For:*** **Sales Background**: Proven sales experience in a dynamic, fast-paced environment.* **Product Expertise**: Skilled in offering optional coverage products, vehicle upgrades, and additional services.* Strong customer service skills and the ability to communicate professionally.* A sales-driven attitude with a focus on meeting and exceeding targets.* Ability to work efficiently in a fast-paced, customer-focused environment.* Attention to detail and a commitment to providing accurate and timely service.* Be part of a dynamic team that values customer satisfaction and professional growth.* Play a key role in enhancing the customer experience while contributing to the company’s success.* Enjoy opportunities for career development within a fast-growing company.If you’re ready to combine your customer service expertise with your sales skills and help us provide the best rental experience possible, apply today!**Europcar Mobility Group**Europcar Mobility Group es un actor global de la movilidad, con 75 años de experiencia en servicios de movilidad y una posición de liderazgo en Europa. «Ayudamos a cambiar la forma en la que te mueves» es la frase que nos define y que nos une.Ofrecemos a particulares y empresas una amplia gama de servicios de alquiler de coches y furgonetas, ya sea por unas horas, unos días, una semana, un mes o más, a demanda o por suscripción, apoyándonos en una flota de más de 250.000 vehículos, equipados con los últimos motores, incluyendo una proporción cada vez mayor de vehículos eléctricos.Nuestras marcas responden a necesidades, casos de uso y expectativas diferenciados: Europcar, líder mundial en alquiler de coches y furgonetas o camiones ligeros, con un posicionamiento premium, Goldcar, líder en la prestación de servicios de alquiler de coches de bajo coste en Europa, y Fox-Rent-A-Car, uno de los principales actores en el mercado de alquiler de coches en EE.UU., con un posicionamiento de enquilibrio en la «relación calidad-precio». La satisfacción de los clientes está en el centro de la ambición del Grupo y de nuestros más de 8.000 empleados, en todas partes donde ofrecemos nuestras soluciones de movilidad y gracias a una sólida red presente en más de 130 países.Más información en: