Rental Sales Agent

Europcar; Ipswich City; Hybrid; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Shift loadings

Incentives program

Parental leave

Employee discounts

Job summary

Europcar Ipswich is seeking a Sales & Customer Service Officer on a part-time basis. You will greet customers, tailor rental options to preferences, and process rentals while promoting add-ons and services. You’ll maintain vehicle condition checks and foster repeat business through strong customer rapport.

The role supports a fast-paced retail environment with competitive hourly pay, shift loadings and incentives, plus opportunities for training and career development.

Qualifications

• Previous experience in sales, customer service or retail.
• Car rental experience is desirable.
• Full working rights in Australia and a valid Australian driver's license.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and assist customers with vehicle rentals.
• Process rental agreements accurately and efficiently.
• Upsell additional products and services.
• Inspect vehicles before and after rental periods.
• Maintain knowledge of current promotions and products.
• Build strong customer relationships to encourage repeat business.

Skills

Sales experience

Customer service

Retail experience

Tools

POS systems

Job description

## Rental Sales AgentPresenta candidatura: Ipswich: Part time: Offerta pubblicata oggi: JR115478## ## **Job Description**Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you!We are currently seeking a sales motivated and customer-oriented **Sales & Customer Service Officer** to join our **Ipswich** team on a **part time basis!**## **Why join Europcar?*** Competitive hourly rate + shift loadings + uncapped incentives* Boost your income with our performance-based incentive program* Six weeks' employer-paid parental leave (in addition to government entitlements)* Ongoing training and career development opportunities* Global brand opportunities across AU/NZ and beyond* Proudly ranked in the Top 30 of the 2025 GoodCompany Awards* Access same-day pay through our financial wellbeing partner* Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!)* 24/7 wellbeing support via EAP and the Calm App**Some of the key responsibilities include:*** Greet and assist customers in renting vehicles as based on their preferences and needs* Process rental agreements accurately and efficiently* Promote and upsell additional products and services* Address customer inquires and concerns promptly and professionally, with a service first approach* Achieve or exceed individual and team sales targets* Inspect vehicles before and after rental periods, noting any damages* Maintain knowledge of current promotions, services, and products to assist with sales efforts* Build strong customer relationships to encourage repeat business and referrals* Detailing and cleaning vehicles to business quality standards* Refuel and transport vehicles## **To be considered, you should possess:*** Previous experience in sales, customer service or retail* Car rental experience is highly desirable* Excellent communication and interpersonal skills, with a customer-first mindset* Confident using computer systems and technology* Ability to work efficiently in a fast-paced, high-pressure environment* Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays* Valid Australian driver's license with a clean driving record* Full working rights in Australia (current and ongoing)* A positive, proactive and team-oriented attitude!**About Europcar Mobility Group**Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.“We help to change the way you move” is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, Goldcar - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a \"value for money\" positioning, and Euromobil, a German car rental player. The Group also operates the \"myEuropcar\" platform for vehicle subscription.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).