Rostering Officer

One Doorway; Melbourne; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Employee Assistance Program

Employee of the Month

Values-driven team

Ongoing training

Job summary

One Doorway is seeking a Rostering Officer in Melbourne to establish and maintain rostering and scheduling that meet the needs of participants in 24-hour disability programs.

You will manage shifts, leave planning, and coverage, ensuring effective communication with stakeholders and compliance with SCHADS.

Join a values-driven, person-centred team with ongoing training and development opportunities.

Qualifications

• Experience in Rostering, Employment Services or Administration.
• Ability to work unsupervised.
• Strong organisational skills and ability to meet deadlines.

Responsibilities

• Establish and maintain rostering and scheduling processes for participants.
• Ensure effective rostering to align Support Worker rosters with participant needs.
• Manage workforce requirements, including roster changes, leave and absence planning.
• Ensure compliance with SCHADS and related awards.
• Plan, prioritise and meet deadlines in a fast-paced environment.

Skills

Rostering

Scheduling

Administration

Organisation

Communication

Job description

Our mission is to develop services to enhance quality of life and meet individual outcomes.

Specialising in 24-hour disability programs for individuals with multiple and complex needs, we're proud to be a trusted and registered service provider with the NDIA.

One Doorway works closely with its participants, families and other associated parties. We strive to provide an exceptional service to all.

Our culture

We are committed to developing a culture that lives by the One Doorway values: inclusiveness, respect, diversity and equality.

At One Doorway, we hire based on our program's needs, not just hire from a pool of workers. This means you work on the same program with the same team, which creates stability for our participants and support team. We are truly a person-centred organisation. Our participants are at the centre of all the work we do.

As a One Doorway employee, benefits you'll be able to take advantage of including:

• Access to Employee Assistance Program
• Monthly recognition and reward for 'Employee of the Month' and Quarterly team awards
• Be part of a values-driven team that’s inclusive, transparent and collaborative.
• Ongoing training and development for each program’s needs and requirements.

Your role

As a Rostering Officer with One Doorway, you will be responsible for establishing and maintaining rostering and scheduling processes that meet the needs of our participants.

How you will make an impact

• Ensure continuity of support for participants by effective scheduling and rostering to align Support Worker rosters efficiently to meet the participant needs
• Manage the workforce requirements, including roster changes, leave and absence planning, ensuring effective coverage of all shifts to participant, program and organisational needs and ensuring effective communication with stakeholders
• Ensure compliance with systems and processes to follow the guidelines of the relevant awards e.g. SCHADS
• Demonstrated ability to plan, co-ordinate and organise own work and support team members
• Commitment to a person-centred approach
• Plan, prioritise, meet deadlines and juggle competing demands, working in a fast paced and flexible environment

What we are looking for

• Knowledge and experience in providing support within a Rostering, Employment Services, or Administration role
• Demonstrated ability to work unsupervised
• Demonstrated capability to take initiative to drive and implement change
• High-level organisational skills, with the ability to set priorities and meet multiple deadlines
• Ability to learn quickly in a fast-paced environment
• Patient, flexible, understanding, supportive and caring nature

Desirable, however not essential

• Experience working within the disability or health care sector
• Valid driver’s licence
• Access to a comprehensively insured vehicle