Rostering Manager

Orange Health Care; Douglas Shire; On-site; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Career progression

Flexible work

Supportive leadership

Meaningful impact

Job summary

Orange Health Care seeks an experienced Rostering Manager to lead workforce planning, scheduling and rostering across Children's Services, NDIS, SIL, Community Nursing, DVA and Community Support programs. You will ensure rosters meet staffing levels, compliance, and service continuity while controlling costs.

You will manage casual pools, after-hours rostering and contingencies, monitor utilisation and KPIs, and maintain employee records (Blue Cards, NDIS checks) within FlowLogic.

Qualifications

• Minimum two years' experience in workforce planning, rostering, or workforce coordination.
• Experience working within NDIS, Child Protection, Community Services, Healthcare, or Aged Care sectors.
• Strong knowledge of SCHADS Award provisions, Fair Work legislation, workforce compliance requirements, and NDIS Practice Standards.
• Experience using workforce management systems, preferably FlowLogic.
• Current Blue Card.
• Current NDIS Worker Screening Clearance.
• National Police Check.
• Current Australian Driver Licence.
• Advanced Microsoft Office skills.
• Excellent communication, organisational, and problem-solving abilities.

Responsibilities

• Lead and manage workforce rostering across all service divisions.
• Develop and maintain efficient rosters that ensure appropriate staffing levels and service continuity.
• Coordinate shift allocations, vacancies, leave management, and emergency staffing requirements.
• Manage last-minute roster changes and workforce contingencies.
• Monitor staffing utilisation, overtime, and workforce costs.
• Support after-hours rostering and operational requirements as required.
• Manage casual workforce pools and external agency staffing arrangements.
• Ensure staffing allocations meet operational, contractual, and compliance requirements.
• Manage and maintain all workforce rosters within FlowLogic.
• Coordinate scheduling across Children's Services, NDIS, SIL, Community Nursing, DVA, and Community Support programs.
• Monitor workforce availability, qualifications, compliance status, and service allocations.
• Ensure services are scheduled in accordance with participant funding, service agreements, and support requirements.
• Generate workforce utilisation, attendance, compliance, and KPI reports.
• Maintain employee profiles, qualifications, licences, training records, Blue Cards, and NDIS Worker Screening information.
• Monitor timesheet approvals, payroll exports, and workforce data integrity.

Skills

Workforce planning

Rostering

NDIS experience

SCHADS knowledge

FlowLogic

Blue Card

NDIS Screening

Police Check

Driver Licence

MS Office

Communication

Organisational skills

Problem-solving

Tools

FlowLogic

Job description

Orange Health Care is a provider of Child Protection Residential Care, NDIS Supports, Supported Independent Living (SIL), Community Nursing, DVA Services, and Staffing Solutions across Queensland. We are committed to delivering high-quality, person-centred services that promote safety, wellbeing, independence, and positive outcomes for the people we support.

Rostering Manager

We are seeking an experienced, proactive, and highly organised Rostering Manager to lead workforce planning, scheduling, and rostering operations across our Children's Services, NDIS, SIL, Community Nursing, DVA, and Community Support programs. This leadership role is responsible for ensuring workforce resources are effectively coordinated to maintain safe, compliant, and efficient service delivery while supporting organisational growth and operational excellence.

Key Responsibilities

• Lead and manage workforce rostering across all service divisions.
• Develop and maintain efficient rosters that ensure appropriate staffing levels and service continuity.
• Coordinate shift allocations, vacancies, leave management, and emergency staffing requirements.
• Manage last-minute roster changes and workforce contingencies.
• Monitor staffing utilisation, overtime, and workforce costs.
• Support after-hours rostering and operational requirements as required.
• Manage casual workforce pools and external agency staffing arrangements.
• Ensure staffing allocations meet operational, contractual, and compliance requirements.
• Manage and maintain all workforce rosters within FlowLogic.
• Coordinate scheduling across Children's Services, NDIS, SIL, Community Nursing, DVA, and Community Support programs.
• Monitor workforce availability, qualifications, compliance status, and service allocations.
• Ensure services are scheduled in accordance with participant funding, service agreements, and support requirements.
• Generate workforce utilisation, attendance, compliance, and KPI reports.
• Maintain employee profiles, qualifications, licences, training records, Blue Cards, and NDIS Worker Screening information.
• Monitor timesheet approvals, payroll exports, and workforce data integrity.

Compliance & Workforce Monitoring

Monitor workforce compliance requirements, including:

• Blue Cards
• NDIS Worker Screening Clearances
• Driver Licences
• First Aid and CPR Certifications
• Mandatory Training
• Residential Care Qualifications
• Professional Registrations

• Ensure only compliant employees are rostered for service delivery.
• Generate workforce compliance and operational reports.
• Maintain accurate employee and workforce records.
• Identify opportunities to improve rostering efficiency and workforce utilisation.
• Contribute to workforce planning and operational improvement initiatives.
• Support quality assurance activities, audits, and accreditation requirements.
• Promote best-practice workforce management across all service areas.

Minimum Experience and Qualifications

• Minimum two years' experience in workforce planning, rostering, or workforce coordination.
• Experience working within NDIS, Child Protection, Community Services, Healthcare, or Aged Care sectors.
• Strong knowledge of SCHADS Award provisions, Fair Work legislation, workforce compliance requirements, and NDIS Practice Standards.
• Experience using workforce management systems, preferably FlowLogic.
• Current Blue Card.
• Current NDIS Worker Screening Clearance.
• National Police Check.
• Current Australian Driver Licence.
• Advanced Microsoft Office skills.
• Excellent communication, organisational, and problem-solving abilities.

What We Offer

• Competitive salary package.
• Ongoing professional development and training.
• Career progression opportunities within a growing organisation.
• Supportive and collaborative leadership team.
• Flexible working arrangements.
• Opportunity to contribute to meaningful outcomes for children, young people, and people living with disability.
• A rewarding role within a progressive and innovative community services organisation.