Room Attendants & Public Area Attendants

Royce Hotel; Melbourne; On-site; AUD 32,000 - 40,000; Part time

Job summary

Royce Hotel in Melbourne is seeking enthusiastic Room Attendants and Public Area Attendants to join our housekeeping team on a casual basis. You will help maintain a welcoming, pristine environment for guests and contribute to our reputation for excellence in hospitality.

Responsibilities include cleaning guest rooms and public areas, changing linens, restocking supplies, reporting maintenance needs, and assisting guests with requests.

Qualifications

• Proven experience in housekeeping or similar customer-facing role.
• Strong attention to detail and cleanliness.
• Physically capable of standing for long periods, lifting and bending.
• Good time management and ability to meet deadlines.
• Able to work independently and as part of a team.
• Excellent communication and reliability for casual shifts.
• Australian working rights and ability to undergo background checks.

Responsibilities

• Clean and service guest rooms to Royce Hotel standards.
• Change bed linens and towels efficiently.
• Maintain public areas including lobbies, corridors, lifts and facilities.
• Restock toiletries, towels and amenities in guest rooms and public spaces.
• Report maintenance issues or safety concerns immediately.
• Respond to guest requests professionally.
• Operate cleaning equipment safely and responsibly.
• Keep records of room status and completed tasks.

Skills

Attention to detail

Time management

Guest service

Independent and team work

Communication

Reliability

Physical fitness

Job description

Room Attendants & Public Area Attendants

Royce Hotel is seeking enthusiastic and reliable Room Attendants & Public Area Attendants to join our housekeeping team in Melbourne. This is a casual position that offers flexibility whilst maintaining the highest standards of cleanliness and guest satisfaction. As a Room Attendant and Public Area Attendant, you will play a crucial role in creating a welcoming and pristine environment for our guests, directly contributing to their experience and our reputation for excellence in hospitality.

What you'll be doing

Cleaning and servicing guest rooms including bedrooms, bathrooms and living areas to meet Royce Hotel's quality standards

Changing bed linens, towels efficiently.

Maintaining public areas including lobbies, corridors, lifts and guest facilities to the highest cleanliness standards

Restocking supplies such as toiletries, towels and amenities in guest rooms and public spaces

Reporting maintenance issues, damage or safety concerns to management immediately

Responding to guest requests and special requirements with professionalism and courtesy

Operating cleaning equipment and using cleaning products safely and responsibly

Keeping detailed records of room status and completion of assigned tasks

What we're looking for

Proven experience in housekeeping, hospitality or a similar customer-facing environment

Strong attention to detail with a commitment to maintaining high standards of cleanliness

Physical capability to perform cleaning duties including standing for extended periods, lifting and bending

Excellent time management skills and the ability to work efficiently to meet deadlines

Ability to work independently as well as collaboratively within a team

Good communication skills and willingness to take direction

Reliability and punctuality, particularly important for casual shift work

Working rights in Australia and willingness to undergo relevant background checks

About us

We are a Luxury Hotel located in Melbourne's vibrant precinct. We are dedicated to providing our guests with exceptional service, comfortable accommodation and memorable experiences. Our team is the heart of our success, and we pride ourselves on our welcoming culture, professional standards and commitment to excellence.