Room Attendant - Crowne Plaza

CP - Hawkesbury Valley (SYDWD); Sydney; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Flexible shifts

Meals on shift

Global hotel discounts

Training and development

Inclusive culture

Job summary

IHG Hotels & Resorts is seeking a Room Attendant at Crowne Plaza Hawkesbury Valley to deliver exceptional cleanliness and guest service.

In this role you will clean and prepare rooms, respond to guest requests, and participate in routine maintenance and deep cleaning projects. A physically active position with shifts across early mornings to evenings, including weekends.

Qualifications

• This is a physically demanding role requiring bending, lifting and being on your feet most of the day.
• Flexibility to work a variety of shifts across a 7‑day period, including weekends and public holidays.

Responsibilities

• Make sure every room is at its absolute best for guests.
• Assist guests with requests and provide directions or information as needed.
• Report maintenance issues and assist with periodic deep cleaning tasks.

Skills

Physical stamina

Team player

Communication skills

Flexibility

Attention to detail

Job description

We take our housekeeping standards seriously. So, we’re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

Located just 45 minutes from Sydney, at the foothills of the Blue Mountains and along the Hawkesbury River, Crowne Plaza Hawkesbury Valley is a premium destination resort set across 8 hectares of landscaped gardens. With contemporary accommodation, acclaimed dining, extensive conference and event facilities, we offer guests a place where indulgent retreat meets urban convenience.

Every day is different, but you’ll mostly be:

• Making sure every single room is at its absolute best for our guests
• Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find their room
• Reporting any maintenance issues and assisting with periodic deep clean projects

What We need from you:

• It’s a physical role, you should be comfortable with bending and lifting and you’ll be on your feet most of the day
• You will be a reliable team player with good communication skills
• Flexibility to work a variety of shifts across a 7-day operating period, including weekends and public holidays.
• Shifts may be rostered at varying times between 5:00 am and 10:00 pm, depending on operational requirements. Flexibility to work early mornings, evenings, weekends and public holidays is an essential requirement of the role.
• Applicants should be able to accommodate changing shift patterns and demonstrate a willingness to work across different days and times as required by the business.

What you can expect from us:

We give our people everything they need to succeed.

• Flexible shifts to suit your lifestyle
• Competitive hourly rates
• Meals while on shift
• Global hotel and travel discounts
• Training, development, and career growth opportunities
• An inclusive, welcoming culture where you can be yourself

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.