Room Attendant

Sofitel; Gold Coast City; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Complimentary meal during shift

Global hotel discounts

Birthday leave

Reward and recognition program

Work anniversary luxury stay

Uniforms provided

Transport access near Broadbeach

Beachfront location

Job summary

Sofitel Gold Coast Broadbeach invites you to join a five-star team dedicated to flawless guest experiences. As a Room Attendant, you will create beautifully presented spaces that reflect the Sofitel standard of elegance and comfort.

Deliver pristine rooms, refresh amenities, and uphold brand standards with pride. You will work collaboratively in a dynamic hotel environment, with rotating shifts and opportunities to contribute to exceptional service every day.

Qualifications

• Previous experience in hotel housekeeping, ideally within a luxury or premium environment.
• Commitment and passion for delivering refined, five-star service.
• Strong physical capability and safe manual handling practices.
• Exceptional attention to detail and pride in presentation.
• Ability to work collaboratively within a team setting.
• Flexibility to work across a rotating roster.
• Excellent time-management skills and a proactive approach in enhancing the guest experience.

Responsibilities

• Deliver impeccable cleanliness and presentation across all guest rooms.
• Prepare guest rooms with precision: making beds, refreshing amenities, cleaning bathrooms, vacuuming, dusting, and ensuring every detail enhances the guest’s stay.
• Maintain housekeeping equipment and amenities with care and efficiency.
• Uphold Sofitel brand standards with consistency, pride, and professionalism.
• Contribute to a warm, welcoming environment that anticipates guest needs.

Skills

Hotel housekeeping experience

Five-star service

Attention to detail

Teamwork

Time management

Rotating shifts

Physical fitness

Job description

Company Description

Sofitel Gold Coast Broadbeach invites you to join a world where French elegance meets coastal luxury. Located just moments from the golden sands of Broadbeach, our five‑star hotel offers 296 beautifully appointed rooms and suites, with sweeping Pacific Ocean or Hinterland views, and an array of dining options.

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.

Job Description

A Career that lets your passion shine:

As a Room Attendant, you will play a vital role in shaping the guest experience. With a keen eye for detail and a passion for creating beautifully presented spaces, you will ensure every room reflects the elegance and comfort Sofitel is known for.

Key Responsibilities

• Deliver impeccable cleanliness and presentation across all guest rooms
• Prepare guest rooms with precision: making beds, refreshing amenities, cleaning bathrooms, vacuuming, dusting, and ensuring every detail enhances the guest’s stay
• Maintain housekeeping equipment and amenities with care and efficiency
• Uphold Sofitel brand standards with consistency, pride, and professionalism
• Contribute to a warm, welcoming environment that anticipates guest needs

Qualifications

What you will bring to the role:

• Previous experience in hotel housekeeping, ideally within a luxury or premium environment
• A commitment and passion for delivering refined, five‑star service
• Strong physical capability and able to exhibit safe manual‑handling practices
• Exceptional attention to detail and pride in presentation
• The ability to work collaboratively within a team setting
• Flexibility to work across a rotating roster
• Excellent time‑management skills and a proactive approach in enhancing the guest experience

Additional Information

Thrive In Our Sofitel Gold Coast Broadbeach Community

• Complimentary meal during your shift at our Le Café
• Global discounts on accommodation, dining, and lifestyle experiences across Accor hotels
• Paid birthday leave to celebrate your special day
• A personalised reward and recognition program
• A complimentary luxury stay with buffet breakfast to celebrate your work anniversary
• Freshly laundered uniforms provided
• Convenient access to public transport and the vibrant Broadbeach precinct
• Work just steps from pristine beaches, world‑class dining, and boutique shopping

Sofitel Gold Coast Broadbeach is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are welcome to let us know. Aboriginal and Torres Strait Islander persons are encouraged to apply.

Please note:

Full Australian working rights are required for this role.