Roll'd - Property Coordinator

The Glen Hotel Pty; City of Melbourne; On-site; AUD 63,000 - 77,000; Full time

Job summary

Roll’d is hiring a Properties Coordinator in Melbourne to support franchise, property, and development activities from transaction through store opening and handover. This entry-level role suits a graduate with strong organisation and stakeholder management, working in a hybrid setup at the Melbourne Support Office.

You will coordinate documentation, liaise with landlords and partners, and ensure timely, accurate processes across the franchise lifecycle, with a starting salary of $70k plus super.

Qualifications

• Relevant qualification or degree, ideal for a graduate entering property/franchise administration.
• Exposure to franchise, property, development, or commercial administration is advantageous.
• Basic understanding of commercial agreements, lease structures, or the Franchising Code of Conduct.
• Excellent communication and stakeholder management skills for strong relationships.
• High level of accuracy, attention to detail, and structured record-keeping.
• Exceptional organisational and project coordination skills to manage multiple transactions and deadlines.

Responsibilities

• Coordinate franchise documentation from approved transaction to executed Franchise Agreement for new stores, transfers, renewals, and closures.
• Ensure disclosure, legal, and execution processes meet legislative and project timelines.
• Coordinate lease documentation for stores and variations; handle bank guarantees and insurance docs.
• Liaise with landlords, centre management, leasing agents, Franchise Partners, and external advisers.
• Maintain accurate franchise, property, and development records with key milestones.
• Manage document control and filing across Google Drive, HubSpot, and Franchise Lab.
• Prepare and distribute franchise documentation and status reports for invoicing and payments.

Job description

1341 Dandenong Road, Chadstone, VIC, 3148, AUSTRALIA

At Roll’d, we’re passionate about delivering fresh, fast Vietnamese food with exceptional customer experiences to match. We’re looking for a Property Coordinator to join our Support Office Team.The role is ideal for a recent graduate who is looking to learn, develop & put their qualifications into practice.

Our Culture & Values

At Roll’d, our culture is fast, fresh, and people-focused. We value teamwork, authenticity, and growth, creating an energetic environment where great people deliver memorable customer experiences every day.

About the Role

Roll’d is looking for an enthusiastic and highly organised Property Coordinator to join our team in an entry-level position that is ideal for a recent graduate. This role is responsible for coordinating the administration and delivery of franchise, property and development activities from approved franchise transaction through to store opening and handover. This full-time position offers a salary of $70k + super and is based at our Support Office in Melbourne - 5 days in office is required.

Working closely with internal stakeholders, landlords, Franchise Partners, and legal advisers, the Property Coordinator will play a key role in central coordination and supporting the continued growth of the business.

Responsibilities

Coordinate the franchise documentation process from approved franchise transaction through to executed Franchise Agreement, covering new stores, transfers, renewals, extensions, and closures.

Ensure required disclosure, legal, and execution processes are completed accurately within applicable legislative and project timeframes.

Coordinate lease documentation for new stores, transfers, renewals, and lease variations, as well as the execution of ancillary documents like bank guarantees and insurance.

Liaise with landlords, shopping centre management, leasing agents, Franchise Partners, and external legal advisers throughout the documentation process.

Maintain accurate, current franchise, property, and development records, tracking key legal, lease, and franchise milestones.

Manage document control and filing across relevant systems, including Google Drive, [link removed], HubSpot, and Franchise Lab.

Prepare and distribute franchise documentation, approval papers, status reports, and ensure Finance receives all required documentation for invoicing and payments.

Coordinate the successful handover of new Franchise Partners to the Roll'd Support Office team following execution to support onboarding and training.

About You

Relevant qualification or degree, making this role ideal for a graduate seeking an entry-level opportunity in property or franchise administration.

Previous exposure to or understanding of franchise, property, development, or commercial administration processes is highly regarded.

Basic understanding of commercial agreements, lease structures, or the Franchising Code of Conduct.

Excellent communication and stakeholder management skills with the ability to build strong professional relationships.

High level of accuracy, strict attention to detail, and a structured approach to record-keeping.

Exceptional organisational and project coordination skills with the ability to manage multiple transactions and deadlines simultaneously.

Why join Roll’d?

Be part of a growing, dynamic brand

Work closely with a supportive and collaborative Support Office team

Opportunity to make a real impact on customer experience across the network

Ongoing development and career progression opportunities

Flexible hybrid working arrangements to support work-life balance and productivity

If you are passionate about launching your career in retail property and have a proven track record of exceptional organisation, we'd love to hear from you.

Screening Questions

• Will your commute be 20 minutes or less?