Rockwear Store Manager - Miranda, NSW

Retail Apparel Group; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

50% staff discount

Discount on partner brands

Employee Assistance Program (EAP)

Job summary

Rockwear is seeking a Store Manager for the Miranda store to lead a team in delivering outstanding customer service and achieving sales targets. You will coach staff, manage stock, and ensure visual merchandising aligns with brand standards to create a memorable shopping experience.

The role offers coaching, mentoring, and opportunities to contribute to store performance while representing Rockwear’s strong activewear brand and culture.

Qualifications

• Proven store management experience.
• Passion for delivering excellent customer experience in retail.
• Ability to lead, motivate and inspire a team.

Responsibilities

• Meet and exceed sales targets and KPI performance.
• Drive sales and customer excellence in-store.
• Coach and mentor staff to upsell and improve product knowledge and service.
• Execute visual merchandising directives and maintain brand standards.
• Lead stock management and stock accuracy.

Skills

Leadership

Coaching

Sales skills

Customer service

Team motivation

Job description

At Rockwear, our mission is to empower every woman to feel strong inside and out, to lift each other up and have fun. We bring high performance activewear into our customers lives that makes them feel and look strong so they can excel in exercise, however they choose to move.

If you're a natural leader who loves retail, we have an exciting opportunity for you to join us as a Store Manager at Rockwear, Miranda.

Why Rockwear?

• Team member discounts –50% off
• Substantial team discount on partnered RAG brands including yd., Tarocash, Connor, Johnny Bigg and AXL+CO.
• Weekly financial rewards if weekly sale targets are met and bonus performance-based incentives
• Annual Store Manager conference and rewards
• Eligibility to run for our excellence awards, which celebrates excellent achievement and leadership
• Confidential and free access our Employee Assistance Program (EAP) to help support your mental, physical, and financial wellbeing.
• One on one coaching and mentoring
• Wear activewear every day!

The Role

As our store manager you will coach, develop and guide team members in your store to deliver exceptional customer service to create a lasting impression.

The key aspects of your role will involve:

• Meeting and exceeding sales targets and KPI's and proactively identifying solutions that will increase team engagement, customer satisfaction and overall results
• Driving sales and customer excellence
• Coaching and mentoring team members to upskill their product knowledge, sales techniques, customer service and ensure their career goals are being achieved
• Execution of visual merchandising directive
• Lead and deliver effective stock management

The Ideal Candidate

• Have a passion for delivering excellent customer experience, retail sales and fashion
• Be determined to achieve the store budget and understand KPI expectations
• Proven management experience
• Can identify store opportunities in order to maximise sales
• Have the ability to lead, motivate and inspire a team
• Ability to uphold brand standards and stand by our company culture and values

Rockwear. We Play Strong.