Rockwear Store Manager - Logan, Qld

Rockwear; Logan City; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Discounts 50%

Weekly rewards

Store conference

Employee Assistance Program

Career development

Activewear daily

Job summary

Rockwear in Logan is seeking a Store Manager to lead daily operations, coach a sales team and deliver outstanding customer service in a fast-paced fashion retail environment.

You will drive sales targets, manage stock, mentor staff, execute visual merchandising directives and uphold brand standards and values while creating a welcoming store culture.

Qualifications

• Passion for delivering excellent customer experience, retail sales and fashion.
• Proven ability to lead a team and drive store performance.
• Strong focus on brand standards and visual presentation.

Responsibilities

• Meet and exceed sales targets and KPIs while improving customer satisfaction.
• Drive sales and deliver outstanding customer excellence in-store.
• Coach and mentor team members to upskill product knowledge and service skills.
• Execute visual merchandising directives and manage stock levels.
• Lead and motivate the team to uphold Rockwear’s culture and values.

Skills

Store management

Leadership

Sales coaching

Customer service

Stock management

Visual merchandising

Job description

At Rockwear, our mission is to empower every woman to feel strong inside and out, to lift each other up and have fun. We bring high performance activewear into our customers lives that makes them feel and look strong so they can excel in exercise, however they choose to move. If you’re a natural leader who loves retail, we have an exciting opportunity for you to join us as a Store Manager at Rockwear, Logan. Why Rockwear? Team member discounts – 50% off Substantial team discount on partnered RAG brands including yd., Tarocash, Connor, Johnny Bigg and AXL+CO. Weekly financial rewards if weekly sale targets are met and bonus performance-based incentives Annual Store Manager conference and rewards Eligibility to run for our excellence awards, which celebrates excellent achievement and leadership Confidential and free access our Employee Assistance Program (EAP) to help support your mental, physical, and financial wellbeing. One on one coaching and mentoring Genuine opportunities for career advancement and development Wear activewear every day! The Role As our store manager you will coach, develop and guide team members in your store to deliver exceptional customer service to create a lasting impression. The key aspects of your role will involve: Meeting and exceeding sales targets and KPI's and proactively identifying solutions that will increase team engagement, customer satisfaction and overall results Driving sales and customer excellence Coaching and mentoring team members to upskill their product knowledge, sales techniques, customer service and ensure their career goals are being achieved Execution of visual merchandising directive Lead and deliver effective stock management The Ideal Candidate Have a passion for delivering excellent customer experience, retail sales and fashion Be determined to achieve the store budget and understand KPI expectations Proven management experience Can identify store opportunities in order to maximise sales Have the ability to lead, motivate and inspire a team Ability to uphold brand standards and stand by our company culture and values Rockwear. We Play Strong.