Roadside Responder

Ring Inc; Sunshine Coast Regional; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

5 weeks annual leave

Flexible rotating roster

Operational vehicle on shift

Tools, equipment, uniforms and PPE

Ongoing development

Job summary

Club Assist, part of the Australian Motoring Services Group, seeks an auto electrician or mechanic to provide friendly roadside diagnostics, battery sales and installation, and trusted mechanical advice to members and customers across our nationwide network. You’ll be on the road, delivering services professionally while keeping records and vehicle readiness up to date.

We value reliability, a can-do attitude, and a commitment to safety.

Qualifications

• Must have strong customer service orientation
• Demonstrated reliability and punctuality
• Ability to work autonomously on the road
• Capable of providing safe, professional roadside assistance
• Experience with battery and electrical systems is a plus

Responsibilities

• Provide roadside diagnostics to vehicles
• Sell and install batteries as required
• Offer trusted mechanical advice to customers
• Deliver and promote services professionally
• Follow policies and maintain up-to-date records
• Work safely and maintain vehicle/gear cleanliness

Skills

Customer service

Trustworthy

Reliability

Organised

Punctual

Education

Qualified mechanic

Job description

Bring energy to people in need: your opportunity to shine

In this role, you’ll be the hero of someone’s bad day. As the friendly face of Club Assist - part of the Australian Motoring Services Group - you’ll provide professional, supportive roadside assistance to members and customers of Australia’s leading motoring clubs.

Backed by an excellent support network, you’ll:

• provide diagnostics to vehicles at the roadside, and sell and install batteries, as required

• give trusted and helpful mechanical advice to customers

• deliver and promote our services efficiently and professionally

• work to our policies and processes, including ensuring your financial and administrative records are kept up to date

• work safely at all times, taking into account the health and safety of yourself and others

• ensure cleanliness and working order of all company vehicles, facilities, tools, equipment and uniforms, and report any faults or damage

If you’re an auto electrician or mechanic who’s great with customers and enjoys being on the road, this role could be a great fit for you.

Trusted hands: here’s who we’re looking for

• You’re highly trustworthy and reliable, with a can-do attitude and a genuine commitment to getting the job done right

• You’re a qualified mechanic

• You hold an unrestricted NT Driver’s Licence

• You genuinely care about helping people and providing excellent customer service

• Ideally, you bring Battery and Auto Electrical or Automotive industry knowledge

• You’re available for weekend or evening work

• You’re reliable, organised and punctual, with strong attention to detail

• You’re committed to upholding our Health, Safety and Environment standards

Who are we and why should you apply?

The Australian Motoring Services (AMS) Group provides trusted, end-to-end mobility solutions across roadside assistance, automotive services, EV charging, travel and rewards. Backed by the Mobility Clubs of Australia (NRMA, RACV, RACQ, RAA, RAC, AANT and RACT), AMS supports millions of Australians every day through businesses including Club Assist, Assist Australia and Chargefox.

As part of the AMS Group, Club Assist are specialists in battery sourcing, storage and installation. We help keep people moving safely - whether that’s getting someone back on the road, supporting commercial fleets, or helping power the transition to a more sustainable future.

Here, your work matters. You’ll be supported by good people who genuinely care, in a business that values safety, teamwork and continuous improvement. We’re building for the future with progressive, people-focused leaders, creating exciting opportunities for our customers, our business and our people.

We offer a range of benefits in this role, including:

• 5 weeks annual leave

• A flexible rotating roster (day and afternoon shifts)

• An operational vehicle while you’re on shift, plus tools, equipment, uniforms and PPE

• Ongoing development, including training on the latest automotive technologies

• 24/7 technical support to help you bring your best every day

Want to succeed and be recognised by a company that truly cares?

We have an exciting future ahead. To get there, we need people who CAN, who DO and who CARE.

Next Steps

If you’re looking for a serious challenge in a culture of autonomy and flexibility, with a resilient and growing business, apply today. Please include your current resume and a short cover note outlining why you’re interested and suitable for the role.

We are committed to Equal Employment Opportunity, Ethical Practices, and the principles of Cultural Diversity. Club Assist, part of the AMS Group, is an Equal Opportunity Employer.

Appropriate pre-employment medical, drug & alcohol screening and criminal record checks are conducted for all positions.

Please note: You must have full Australian working rights to be considered for this role.