Roads External Works Coordinator & Stakeholder Liaison

Department of Transport and Planning; Victoria; On-site; AUD 90,000 - 120,000; Full time

Job summary

Department of Transport and Planning in Victoria is seeking an External Works Officer to support triage, processing and administration of external works on the arterial road network. You will help manage compliance, maintain registers and reporting, and assist authorisations by external parties and councils.

This role requires customer-focused service, strong Microsoft Office 365 skills and a valid Victorian driver's licence, with opportunities to improve processes and work with diverse

Qualifications

• Experience in customer service in a technical field.
• Experience using Microsoft Office 365.
• Victorian Driver's license (mandatory).

Responsibilities

• Triage, process, track and administer external works on the arterial road network.
• Support compliance processes, maintain project registers and reporting.
• Assist with authorisation of works by external parties and councils.
• Provide clear advice and approval documentation to customers and stakeholders.

Skills

Customer service

Stakeholder relations

Process improvement

Adaptability

Tools

Microsoft Office 365

Job description

Department of Transport and Planning in Victoria is seeking an External Works Officer to support triage, processing and administration of external works on the arterial road network. You will help manage compliance, maintain registers and reporting, and assist authorisations by external parties and councils.

This role requires customer-focused service, strong Microsoft Office 365 skills and a valid Victorian driver's licence, with opportunities to improve processes and work with diverse