Risk, Quality & Compliance Manager (12‑Month)

Ocs; Singleton Council; On-site; AUD 140,000 - 170,000; Full time

Benefits offered by this job

Glow

Learning and development

Certified Family Friendly workplace 25

Job summary

Genea, Australia’s leading fertility clinic, invites applications for a Risk, Quality & Compliance Manager on a 12-month maternity cover. Reporting to the CEO, you will drive risk, quality and compliance nationally, including incident management, complaints handling and change management.

You will lead a comprehensive risk management framework, maintain the QMS, and support accreditation processes across our national network, ensuring a culture of continuous improvement and patient safety.

Qualifications

• Proven experience as Quality and Risk Manager.
• Tertiary qualification in risk/quality management in healthcare.
• Strong communication and regulator engagement.
• Understanding NSQHS or RTAC desirable.
• Experience developing risk management frameworks, audit planning, and reporting.
• Understanding regulatory reporting requirements of key bodies.
• Translate legislation into policy and practice.
• Strong stakeholder management and proactive problem-solving.

Responsibilities

• Oversee clinical governance and coordinate national meetings.
• Lead development and implementation of risk management & compliance framework.
• Design reporting strategies to monitor performance across the framework.
• Champion a proactive risk-aware culture in daily operations.
• Advise executives on patient safety, risk management and quality systems.
• Develop, review and implement governance policies and procedures.
• Manage and respond to serious complaints and regulatory inquiries.
• Coordinate reporting to regulatory bodies and maintain audit readiness.
• Review and approve consent forms and privacy documentation.
• Support departments on legislation and regulatory requirements.
• Prepare the company for external audits.
• Enhance and maintain the Quality Management System (QMS).
• Drive continuous improvement and education in quality and safety.
• Promote transparency, learning and accountability across the organisation.

Skills

Risk management

Quality management

Healthcare governance

Regulatory engagement

Leadership

Communication

Policy development

Education

Tertiary qualification in risk/quality management (healthcare)

Job description

Genea, Australia’s leading fertility clinic, invites applications for a Risk, Quality & Compliance Manager on a 12-month maternity cover. Reporting to the CEO, you will drive risk, quality and compliance nationally, including incident management, complaints handling and change management.

You will lead a comprehensive risk management framework, maintain the QMS, and support accreditation processes across our national network, ensuring a culture of continuous improvement and patient safety.