Rise 96.5 - Receptionist / Administration Assistant

Hope Media; Gladstone Regional; Remote; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Fully remote work structure

Flexible scheduling framework

Structured training and onboarding

Ongoing team support

Travel benefits

Job summary

Hope Media is seeking a Remote Travel Administrative Coordinator to support our travel team’s daily operations from a fully remote environment. You will manage client communications, booking records, and travel documentation with a high level of accuracy and initiative.

The ideal candidate is exceptionally organized, detail-oriented, and comfortable navigating digital tools and booking platforms. No prior travel industry experience is required, and comprehensive onboarding will be provided to

Qualifications

• Strong organizational and communication skills, written and verbal.
• Experience in administrative support, customer service, or coordination preferred, not required.
• Comfortable working independently in a fully remote environment.
• Detail‑oriented, dependable, and tech‑comfortable.
• Able to learn and navigate digital tools, booking platforms, and internal workflows.
• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM.

Responsibilities

• Manage client communications, travel documentation, and booking records.
• Coordinate schedules, appointments, and follow-ups related to travel arrangements.
• Support administrative workflows and ensure all deadlines and details are met.
• Maintain accurate client records and track important booking information.
• Provide professional, responsive support to clients and team members throughout the travel process.
• Assist with process improvements and updates to internal travel systems.

Skills

Organizational skills

Communication skills

Administrative support experience

Customer service

Remote work experience

Detail-oriented

Tech-savvy

Tools

Booking platforms

Internal workflows

Job description

Remote Travel Administrative Coordinator

We are hiring a Remote Travel Administrative Coordinator to support our travel team's daily operations, managing client communications, coordinating booking workflows, and ensuring all details are handled accurately and on time.

This is a fully remote position ideal for someone who is highly organized, professional, and comfortable managing multiple tasks independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.

What Youll Do:

• Manage client communications, travel documentation, and booking records
• Coordinate schedules, appointments, and follow-ups related to travel arrangements
• Support administrative workflows and ensure all deadlines and details are met
• Maintain accurate client records and track important booking information
• Provide professional, responsive support to clients and team members throughout the travel process
• Assist with process improvements and updates to internal travel systems

What We’re Looking For:

• Strong organizational and communication skills, written and verbal
• Experience in administrative support, customer service, or coordination preferred, not required
• Comfortable working independently in a fully remote environment
• Detail‑oriented, dependable, and tech‑comfortable
• Able to learn and navigate digital tools, booking platforms, and internal workflows
• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Why This Role Stands Out:

• 100% remote flexibility
• Structured onboarding and ongoing training
• Clear processes and tools for success
• Opportunities for long-term growth within a supportive team

Technical Requirements:

• Laptop or desktop computer.
• Reliable broadband internet connection.
• Smartphone for communication and updates.

What We Offer:

• Fully remote work structure
• Flexible scheduling framework
• Structured training and ongoing support
• Collaborative team environment
• Access to industry‑related travel benefits