Revenue & Sales Operations Lead

Sophos; Wagga Wagga; Remote; AUD 72,000 - 101,000; Full time

Job summary

Sophos is seeking a proactive Operations Administrator and Sales Support professional to manage remote operational workflows for a portfolio of leases and provide flexible sales support during peak hours. The role emphasizes compliance tracking, contractor coordination, and cross-functional collaboration across property systems.

Ideal candidates have 3–5+ years of admin experience in fast-paced settings, strong English writing, and the ability to learn real estate software quickly, with autonomy

Qualifications

• 3–5+ years of relevant administration experience in a fast-paced environment.
• Background in property management, legal, or accounting administration is advantageous.
• Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams) and DocuSign.
• Ability to quickly learn real estate management software (e.g., Re-Leased, Realworks).
• Excellent written business English with high attention to detail.

Responsibilities

• Lease & Portfolio Administration: Track documentation requirements, follow up with tenants for compliance records, update property systems, and maintain portfolio schedules.
• Maintenance & Work Order Coordination: Review open work orders, liaise with contractors on scheduling and invoices, update system records, escalate urgent issues.
• Document Preparation & Verification: Draft routine notices, verify names/dates/figures, maintain digital filing.
• Sales Administration Support: Monitor shared sales inboxes, format correspondence, set up DocuSign packages, coordinate sales actions.
• System & Compliance Tracking: Log task histories, maintain compliance matrices, track actions through to completion.

Job description

Operations Administrator and Sales Support (Remote)

Remote (South Africa) | Supporting an International Company

Monday – Friday, 06:00–14:00 SAST | Full-Time

Build an impactful remote career with an international commercial property firm while working convenient early-morning South African hours.

You will own operational and administrative workflows for a portfolio of commercial leases while providing flexible sales support during peak business hours. Balancing compliance tracking, contractor maintenance schedules, and document preparation, you will ensure seamless daily operations across multiple property systems. This role is ideal for a proactive administrator who thrives on end-to-end task execution, high accuracy, and cross-functional remote collaboration.

What You'll Do

• Lease & Portfolio Administration: Track documentation requirements, follow up with tenants for compliance records (e.g., insurance, service logs), update property systems, and maintain accurate portfolio schedules.
• Maintenance & Work Order Coordination: Review open work orders, liaise with contractors regarding scheduling and invoices, update system records, and escalates urgent facility issues promptly.
• Document Preparation & Verification: Gather details to draft routine operational notices, verify names, dates, and figures for accuracy, and maintain organized digital document filing.
• Sales Administration Support: Monitor shared sales inboxes, format correspondence, set up DocuSign packages, and coordinate time-sensitive sales actions as prioritized by leadership.
• System & Compliance Tracking: Log task histories, maintain compliance matrices in specialized property software, and track assigned actions through to completion without repeated prompting.

What You Bring

• Experience & Certifications: 3–5+ years of relevant administration experience in a fast-paced environment; a background in property management, legal, or accounting administration is highly advantageous.
• Core Technical/Specialized Skills: Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams) and DocuSign, with the technical agility to quickly learn real estate management software (e.g., Re-Leased, Realworks).
• Background & Domain Expertise: Strong grasp of business administration, recordkeeping, and administrative workflow management within structured operational environments.
• Technical Translation / Delivery: Excellent written business English with high attention to detail when checking, drafting, and processing operational and sales documentation.
• Working Style: High autonomy, sound judgment on when to execute independently vs. escalate, and the adaptability to pivot smoothly between property operations and priority sales tasks.

Remote Work Requirements

• Hardware: Reliable personal laptop or desktop capable of running all role-required software.
• Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
• Workspace: A dedicated, quiet, and professional home-office environment.
• Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.

Connecting the extraordinary talent of South Africa with businesses around the world.