Revenue Operations Architect: AI-Driven Growth Engine

HotDoc; City of Melbourne; Hybrid; AUD 120,000 - 210,000; Full time

Job summary

HotDoc in Australia is seeking a Revenue Operations leader to design the account view, funnel, targets and reporting from first principles. This build role combines systems design with business partnering at the executive level, leveraging AI to scale output.

You'll own the commercial reporting spine, shape CRM and data integrations, and collaborate with VP Commercial, sales, and the exec team to identify and unlock growth opportunities for the expanding multi-product portfolio.

Qualifications

• 2–5 years in Revenue Operations, Sales Ops or commercial analytics in a B2B SaaS environment, or consulting/analytics with commercial exposure.
• Strong analytical ability and commercial judgement; size opportunities, build models, and translate to recommendations.
• Deep CRM expertise at admin level—objects, pipelines, scoring, workflows, integrations and data governance.
• Track record designing systems commercial teams run on—funnels, portfolio structures, lead scoring, targets and measurement frameworks.
• AI-first approach; you use AI in daily work and can drive adoption across teams.
• Clear, proactive communication; surface data risks early and defend positions with leaders.
• Comfort building in the open; manage multiple workstreams and deliver usable live outputs.

Responsibilities

• Build an end-to-end view of every existing account for cross-sell and renewals.
• Design and model how we grow the base, including portfolio recuts and incentive mechanics.
• Create the new business funnel from ground up: prospect universe, territory allocation, and lead flow.
• Own the commercial reporting spine: definitions, weekly revenue meetings, and BI layer.
• Own analytics for leadership: deep dives on conversion, leakage, and productivity.
• Own end-to-end commercial systems: HubSpot as truth, clean pipelines, data integrations.
• Automate manual load on account managers with AI to free time for customers.
• Leverage AI v across analysis, modelling, and research; ensure outputs are checked before decisions.
• Champion AI across teams: agents, digests, briefs, prompts, data hygiene.

Skills

Revenue Operations

CRM expertise (admin level)

Analytical ability

AI-first approach

Communication

Tools

HubSpot

Job description

HotDoc in Australia is seeking a Revenue Operations leader to design the account view, funnel, targets and reporting from first principles. This build role combines systems design with business partnering at the executive level, leveraging AI to scale output.

You'll own the commercial reporting spine, shape CRM and data integrations, and collaborate with VP Commercial, sales, and the exec team to identify and unlock growth opportunities for the expanding multi-product portfolio.