Revenue Operations Analyst

Balance Recruitment; North Sydney Council; Hybrid; AUD 95,000 - 115,000; Full time

Benefits offered by this job

Direct access to CEO

Hybrid after initial period

Job summary

Balance Recruitment is seeking a Revenue Operations expert to own data integrity from first touch to closed deal. You will ensure CRM accuracy, chase inputs from sales and marketing, and deliver weekly and monthly leadership dashboards with clear insights.

You will document processes, identify automation opportunities, and indicate where AI could help. You will report directly to the CEO and help reshape how the business runs.

Qualifications

• Three or more years in revenue operations, sales operations, or commercial analysis.
• Genuine CRM ownership and accountability for data accuracy.
• Proven ability to change processes that are adopted and sustained.
• Data skills to model a funnel; SQL and Power BI or equivalent.

Responsibilities

• Own the integrity of revenue data from first touch to closed deal.
• Ensure CRM accuracy and chase inputs from sales and marketing.
• Produce weekly and monthly leadership reports and explain changes.
• Document sales processes and specify automation opportunities.
• Identify where AI could help and report to the CEO with mandate to change the business.

Skills

Revenue operations

Sales operations

Commercial analysis

CRM ownership

Process improvement

Tools

SQL

Power BI

Job description

Our client is a well established MSP that has been solving business problems for Australian mid-market organisations since 2002. They are in a growth phase.

They can see what comes in the top of their sales funnel and what closes. What happens in between is murkier than it should be, and that is where you come in.

Own the numbers that run the business

What you will actually do

You will own the integrity of the revenue data from first touch to closed deal. That means the CRM is accurate because you make it accurate, and it means chasing sales and marketing for inputs they have been avoiding.

You will produce the weekly and monthly reporting the leadership team runs on, and present it to them once a month. They want your read on what changed and why, with the numbers behind it.

You will document sales process, spot the manual work worth removing, and specify it clearly enough for the CEO to automate it.

You will not need to build AI agents. You will need to recognise where one would help.

You report directly to the CEO, and you will have the mandate to change how this business runs.

What we are looking for

• Three or more years in revenue operations, sales operations, or commercial analysis, ideally in B2B services or technology.
• Genuine CRM ownership. You have been accountable for whether the data was right.
• A process you changed, that people adopted, and that stuck.
• Data skills to model a funnel properly. SQL, Power BI or equivalent.
• The temperament to chase people persistently and pleasantly. This is the hardest part of the job.
• Comfortable telling a CEO something they do not want to hear, with the data to back it.

Who this will not suit

If you need clean data before you can start, this is not for you. Their is not clean, and fixing it is the job.

The package

$95,000 to $115,000 base plus superannuation, depending on experience. Sydney based. You will be in the office full time for your first three months, because this role runs on relationships and those are built in person.

Hybrid after that. Direct access to the CEO and a real say in how they operate.

Balance Recruitment is committed to equal opportunity employment. We celebrate diversity and encourage people from all sections of our community to apply for this role.